Senior Administrator

About the role: Porchlight is a leading Kent-based charity providing support to people experiencing mental health issues homelessness and complex needs. We are seeking a Senior Administrator to join our Services Team on a fixed-term maternity cover contract.

In this pivotal role you will support the smooth and effective running of Porchlights services by providing high-quality administrative and coordination support. You will play a key role in managing communications maintaining accurate records supporting quality and safety processes and ensuring that information is handled appropriately and efficiently across services.

You will work closely with services staff managers and external partners acting as a central point of contact and escalating issues or risks where required. This is an ideal opportunity for an experienced administrator who is highly organised people-focused and motivated by working in a values-driven organisation.

The role requires:

• Proven experience in administrative support and coordination roles
• Excellent organisational skills and attention to detail
• Strong communication and interpersonal skills with a professional and sensitive approach
• Confidence using IT systems such as Microsoft Office databases and case management or CRM systems
• The ability to work independently prioritise a busy workload and collaborate effectively as part of a team
• Experience supporting quality compliance or safeguarding processes and an understanding of the charity sector or work with vulnerable people would be an advantage.

Porchlight is committed to safeguarding and promoting the welfare of children young people and adults at risk.

• Working pattern: 37.5 hours per week Monday to Friday
• Location:Canterbury - Hybrid working
• Contract type: Fixed term maternity cover until 31 December 2027
• Interview date: 7th and 8th May 2026

Please note that salaries are pro-rata for part-time positions.

Our application form and interview process have been designed to assess your transferable skills rather than direct experience. This helps remove barriers for people who may have the right values abilities and potential but may not have formal experience in the role theyre applying for. We actively encourage people from all backgrounds to apply. Please have a look atthe application guidanceandjob descriptionat the bottom of the pageto give you the best chance of being shortlisted.

For further information about the role or to have an informal chat with the recruiting manager please contactSarah Millsonor email

For any further information regarding the application process please contact.

Porchlight is a charity supporting people who are homeless vulnerable and isolated. At Porchlight we are passionate about helping vulnerable people to reach their full potential. We strive for a fairer society where vulnerable people find stability the most excluded are included and where homelessness and poverty are things of the past.

Porchlight is an Equal Opportunities Employer and welcomes applications from all sections of the community. Porchlight is committed to safeguarding and promoting the welfare of children young people and adults at risk.