Sales and Events Manager

Why join us

Marine Ballycastle is a well-positioned coastal hotel set in one of Northern Irelands most scenic locations offering high-quality accommodation and a strong guest experience.

This is a commercially focused role with real impact. As Sales & Events Manager you will take ownership of driving revenue across key segments building a strong pipeline of business and maximising conversion from every opportunity. You will play a central role in strengthening the hotels market position and establishing it as a leading choice for leisure stays corporate business and events.

How youll make an impact

You will operate across both proactive and reactive sales ensuring a consistent flow of new business while converting enquiries into confirmed revenue.

You will:

• Proactively generate new business across corporate group MICE and leisure segments
• Manage and convert all incoming enquiries efficiently and professionally
• Build strong relationships with local and national clients to drive repeat business
• Work closely with the General Manager to deliver commercial objectives
• Ensure a seamless and professional client journey from enquiry through to delivery

What youll be doing

Proactive Sales

• Identify target and secure new business opportunities across all key segments
• Conduct regular sales activity including client meetings calls and networking
• Build and maintain a strong local market presence
• Represent the hotel at industry events exhibitions and trade shows
• Organise and host client visits FAM trips and hotel showrounds

Reactive Sales & Events

• Manage all group meeting and event enquiries from initial enquiry to conversion
• Prepare and issue proposals contracts and quotations accurately and in a timely manner
• Follow up all enquiries within agreed timeframes including structured chase activity
• Coordinate with operational teams to ensure smooth delivery of events
• Work closely with Food & Beverage teams to develop and sell event packages

Commercial & Operational Focus

• Accurately record all enquiries activity and business within hotel systems
• Monitor competitor activity market trends and pricing strategies
• Provide regular sales reports and updates on performance and pipeline
• Maintain strong communication across departments to support delivery
• Support key revenue periods including weddings seasonal events and celebrations

What were looking for

• Previous experience in hotel sales and/or meetings & events
• Strong commercial awareness with a proactive target-driven approach
• Proven ability to convert enquiries into confirmed business
• Excellent relationship-building and negotiation skills
• Highly organised with the ability to manage multiple priorities
• Confident communicator with a professional and personable approach
• Ability to work independently and collaboratively
• Good IT skills (knowledge of Opera or similar systems is advantageous)
• Knowledge of the local market is beneficial

What youll get in return

• Bonus scheme
• Pension enrolment from day one (subject to eligibility)
• Meals on shift
• Discounted hotel stays for you and your family (T&Cs apply)
• Refer a Friend scheme
• Supportive and collaborative working environment

Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds and ensure fair and equitable recruitment processes.

Right to Work

All applicants must have the legal right to live and work in the UK. Documentation will be required at interview stage in line with the Asylum and Immigration Act 1996.