Account Manager, Enterprise

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security privacy and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI DNS and certificate lifecycle management to secure infrastructure software devices messages AI content and agents. Learn why more than 100000 organizations including 90% of the Fortune 500 choose DigiCert to stop todays threats and prepare for a quantum-safe future

Job Summary

TheAccount Manager Enterpriseis responsible formanaging and growing a defined set of accounts within the assigned region. This role focuses on driving net new revenue while supporting renewals increasing product adoption and ensuring long-term customer success.
You will build strong relationships with strategic customersidentifynew business opportunities and collaborate closely with in-region Account Managers and cross-functional teams. The primaryobjectiveis to drivenet-new ACV while supporting retention and expansion across the enterprise customer base.

Key Responsibilities

• Manage and grow a portfolio of enterprise accounts within the assigned territory

• Create aTerritory Pan to identifyand close net new revenue opportunitiesinexisting andprospectcustomers.

• Support renewals and expansion within existing accounts

• Build andmaintainstrong relationships with key customer stakeholders

• Conduct discovery tobuild a pipeline ofnewlogoopportunitiesand existing customer upsells.

• Partner closely with in-region AccountExecutiveson account strategy and execution.Work cross functionallywith Account Executivesto ensure customer satisfaction within the Region.

• Navigate complex sales cycles and influence decision-making across stakeholders

• Utilize internal systems (SFDC Clari Apttus) for forecasting quoting and pipeline management

• Act as a liaison between customers and internal teams (e.g. business desk order management) to ensure smooth deal execution

• Maintainaccurateforecasting and pipeline visibility

• Travel as needed for customer meetings events and regional engagement

Core Competencies

• Strong relationship-building and customer engagement skills

• Active listening and effective communication

• Curiosity and strong discovery skills to uncover customer needs

• Ability to influence and persuade stakeholders

• Resilience and composure in a fast-paceddynamicenvironment

• Organizational awareness and ability to navigate internal dynamics

Qualifications

• Proventrack recordof meeting or exceeding sales targets

• Strong written and verbal communication skills

• Experience managing complex sales cycles and multiple stakeholdersin a Saas environment.

• Strong negotiation and objection-handling abilities

• Proactive resourceful and solution-oriented mindset

• Ability to collaborate effectively across teams

Benefits

DigiCert offers a competitive benefits package for all of our full-time employees.

DigiCert is an Equal Opportunity employer and is committed to diversity in its compliance with applicable federal and state laws DigiCert prohibits discrimination on the basis of race or ethnicity religion color national origin sex age sexual orientation gender identity/expression veterans status status as a qualified person with a disability or genetic information. Individuals from historically underrepresented groups such as minorities women qualified person with disabilities and protected veterans are strongly encouraged to apply.

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