Entry Level Customer Service Assistant
Birmingham, MI - USA
Job Summary
Position Overview
The Entry Level Customer Service Assistant supports customer interactions by handling inquiries and ensuring a positive customer experience.
Key Responsibilities
- Respond to customer inquiries via phone email or in person
- Provide accurate information about products and services
- Assist with orders returns and service requests
- Resolve customer concerns or escalate issues when necessary
- Maintain records of customer interactions
- Support customer satisfaction initiatives
Qualifications :
- Strong verbal and written communication skills
- Customer-focused mindset and problem-solving abilities
- Basic computer and data entry skills
- Ability to multitask in a fast-paced environment
- Reliable and team-oriented
Additional Information :
- Competitive salary with growth opportunities
- Professional development and skill-building support
- Collaborative and supportive work environment
- Opportunities for career advancement within the company
- Exposure to diverse projects and industries
- Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more