Aurora Home Navigator (Case Manager)

This role provides comprehensive housing stability case management to households experiencing homelessness or at risk of becoming homeless in the City of Aurora. The Navigator supports households in quickly obtaining and maintaining permanent housing through housing navigation landlord engagement and financial assistance coordination using a housingfocused strengthsbased approach with an emphasis on longterm housing stability and increased income.

• Provide housingfocused trauma informed strengths-based case management to households enrolled in
• Conduct home visits as needed to support housing stability tenancy retention and participant engagement including after movein and during critical transition periods.
• Use home visits to assess housing stability identify emerging risks support problemsolving and connect households to appropriate resources.
• Support participants in identifying housing options completing applications preparing for leaseup and navigating inspections and moves.
• Develop individualized strengths based housing stabilization plans focused on longterm housing retention.
• Provide posthousing support including tenant education problemsolving and conflict mediation to prevent evictions.
• Coordinate and monitor financial assistance (e.g. rent deposits supportive services) in compliance with funder and program guidelines.
• Conduct income and rent calculations and complete required documentation and recertifications.
• Maintain accurate timely client records from intake through program exit.
• Build and maintain positive relationships with private landlords and property managers to expand housing opportunities.
• Mediate tenantlandlord concerns as needed to support housing stability.
• Accept referrals through Coordinated Entry and Collaborative. Communicate regularly with referring agencies regarding participant progress.
• Enter and maintain participant information in HMIS and generate reports as required.
• Actively participate in collaborative meetings case conferencing and systemwide planning efforts.
• Advocate for individual clients and broader system improvements impacting people experiencing homelessness.
• Engage households using traumainformed culturally responsive and strengthsbased practices.
• Treat all participants with dignity and respect honoring diverse identities experiences and housing needs.
• Provide transportation support during housing search or service linkage in accordance with agency policy. Requires the use of personal vehicle.
• Other duties as assigned.

Qualifications :

Master of Social Work (MSW) required.

• Minimum two years of experience in Rapid Rehousing Permanent Supportive Housing or Homeless Prevention housing navigation case management or a related direct human services role.

• Strong understanding of Housing First motivational interviewing and traumainformed care.

• Experience working with households experiencing homelessness and/or housing instability.

• Ability to maintain accurate records and meet documentation and reporting requirements.

• Proficiency with Microsoft Office and comfort learning HMIS and Coordinated Entry systems.

• Valid Colorado drivers license current auto insurance and ability to pass background and motor vehicle record checks.

• Ability to work flexible hours including occasional evenings

• Lived experience of homelessness or housing instability preferred.
• Bilingual English/Spanish preferred.
• Familiarity with Auroraarea housing and community resources.
• Experience working with households facing barriers such as mental health challenges substance use or domestic violence.

Additional Information :

Salary $65400--$66100 based on education and experience

In accordance with Equal Pay for Equal Work Act; We are actively recruiting for this position and accepting applications. The posting will remain open until the role is filled or until June 2026 whichever comes first. 

Remote Work :

No

Employment Type :

Full-time