Head Digital Transformation and Process Improvement

Who we are:

For more than 70 years NATOs mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency a team of 3000 civilian and military staff in 29 locations throughout Europe North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations protect NATOs airspace make data-driven decisions defend against cyber-attacks secure NATO networks and maintain superiority in space. This is all possible because of our greatest force our order to keep this edge we aim to hire train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based inBrussels Belgium you will join the Agency as we embark on a journey to transform our IT services to support NATOs Digital Endeavour. You will join theOffice of the Chief of Acquisition which is responsible for full-spectrum acquisition expertise and activities that support the planning implementation and sustainment of secure communications and information systems capabilities for NATO. The service line focuses on areas including Procurement Policy Lifecycle Management Business Operations and Industry Relations.

We are looking for the Head of Digital Transformation and Process Improvement to:

• Lead ACQ digital transformation to drive NCIA delivery.

• Manage data quality and process effectiveness and efficiency while optimizing performance standards.

• Champion data management and ensure integrity and reliability of acquisition-related vendor master data.

• Drive inclusive catalytic collaboration across the organization - align objectives and maximize adoption of modern digital systems and practices.

For a full list of duties please review the job description on the NCI Agency career site.

About you:

The valuable knowledge and experience that you bring to this role are:

• AMasters Degreein a relevant discipline with at least5 years of professional experiencein managing digital transformation projects and process improvement programs in a large complex environment or a Bachelors degree with 8 years post related experience.

• Demonstrated experience in strategic foresight stakeholder engagement.

• Proven experience in process and data management.

• Experience with project management and process automation using a combination of ERP and best of breed tools.

• Knowledge of and experience with lifecycle acquisition public procurement service and project delivery.

• Strong experience managing teams.

• Experience working in a multinational environment.

• Fluency in English both written and spoken.

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history.

• Five-year contract with competitive tax-free salary and household and childrens allowances.

• Privileges for expatriate staff including education allowances (where eligible) additional home leave and other benefits.

• Excellent private health insurance scheme.

• Generous annual leave offering 30 days plus official holidays.

• Pension benefits under the NATO Pension Scheme.

• Growth and development programs including professional training and wellbeing initiatives.

To learn more about NCI Agency and our work please visit ourwebsite.

We pride ourselves on being an equal opportunity employer. We are committed to fostering an inclusive workplace where mutual respect thrives valuing diversity in gender ethnicity religion and more.

Additional details on the conditions of application can be found via the NCI Agency career site.