Genesis Consultant

Primary Function of Position: The Genesis Consultant will lead hospital site
consulting initiatives based on observation and training designed to identify
opportunities to implement da Vinci surgery best practice solutions in
standardization OR efficiency staff training cost containment and access
management. (S)He will engage with Hospital Executives and Leadership teams
on leadership and communication strategies to manage surgical service lines to
ensure clinical and administrative teams are equipped to successfully establish
and manage sustainable da Vinci Surgery programs.
Roles & Responsibilities:
In collaboration with commercial and other ecosystem teams defines
Genesis agenda for their region: prioritizes mandates and plans delivery of
Genesis resources
Conduct Genesis program initiatives with strategically targeted customers
Manage complex extended customer engagements involving multi-
departmental collaboration and multi-faceted solutions
Lead departmental and cross-functional projects to develop or improve
Genesis processes deliverables and other materia

Run reports and analyze data when needed to prepare for
customer engagements
Provide in person and/or remote consulting services to deliver value to the
customer
o Examples of services are Lean Preference Card System
standardization proposal par levels and workflow consultation
Promote collaboration with Genesis and cross functional teammates to
establish and achieve Genesis implementation goals
Onboard coach and mentor new and existing team members
Participate in the training on and launch of new products and/or
procedures
Become a subject matter expert and trusted client advisor for Genesis
Qualify and prepare Access management analysis and proposals present
to internal teams and hospitals to drive change management and increase
asset utilization
Report customer complaints to appropriate internal parties as they are
discovered

Qualifications :

Skills Experience Education & Training:
B.S./B.A. degree preferred or equivalent clinical/medical degree or
experience
6 years of documented professional experience in healthcare/hospital
management either in BTB sales capacity or management role within
hospital
Business acumen ability to function in an executive business
environment and understand the business needs of the OR
Demonstrable expertise and experience in delivery of consulting services
that deliver value to the customer
Communication ability to deliver consistent and effective communication
across organizational levels
Training ability demonstrated commitment to customer and peer training
specifically related to advanced technology within a clinical environment

Customer success focus ability to discover and understand
customer needs engage and inspire customers to adopt new and
effective solutions
Master complexity ability to plan organize and oversee highly complex
and strategic assignments involving multiple teams and individuals
Interdependent partnering demonstrated record/examples promoting
collaborative exchange and driving results through others with high
communication
English & local language fluency required
Ability to travel up to 50 - 70%

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target base compensation ranges are listed.

Remote Work :

Yes

Employment Type :

Full-time