Program Manager Utility Operations

• Lead end-to-end process improvement initiatives across utility operations GIS and asset data workflows
• Develop detailed current-state and future-state process maps across key functional areas (e.g. mapping workflows data validation field-to-system integration)
• Identify inefficiencies bottlenecks and failure points within existing processes
• Design and implement Lean-based solutions to improve efficiency throughput and data quality
• Establish standardized workflows documentation and governance frameworks

• Serve as a program lead for process improvement initiatives coordinating across multiple workstreams and stakeholders
• Drive alignment across operations GIS quality and executive leadership teams
• Facilitate working sessions workshops and decision-making forums to advance process changes
• Translate business objectives into structured execution plans with clear milestones and deliverables
• Ensure successful adoption of new processes through stakeholder engagement and change management

• Define and track key performance indicators (KPIs) related to process efficiency quality and delivery
• Deliver measurable improvements in operational performance including cycle time reduction and increased throughput
• Establish monitoring frameworks and dashboards to track ongoing process performance
• Support continuous improvement initiatives aligned with PDCA (Plan-Do-Check-Act) methodologies
• Integrate lessons learned into ongoing process refinement and program evolution

• Partner with GIS data quality and engineering teams to ensure process alignment across systems and workflows
• Coordinate with program and portfolio leadership to ensure consistency across parallel initiatives
• Support integration of process improvements into broader program structures including quality review and corrective action programs
• Align process changes with regulatory compliance and audit requirements as needed

• Develop and maintain process documentation including workflows SOPs and governance artifacts
• Define roles and responsibilities (RACI frameworks) across process areas
• Support the establishment of a gold standard process architecture for utility programs
• Ensure documentation is accessible standardized and aligned with program needs

• Bachelors degree in Engineering Business GIS or related field
• 510 years of experience in process improvement consulting or utility operations
• Proven experience leading complex cross-functional transformation initiatives
• Experience working within regulated utility environments strongly preferred

• Lean Six Sigma certification (Black Belt or Green Belt strongly preferred)
• Strong process mapping and workflow design experience (e.g. Visio BPMN)
• Demonstrated ability to identify inefficiencies and implement scalable solutions
• Experience working with GIS asset data or utility operational workflows preferred
• Strong analytical and structured problem-solving skills
• Excellent facilitation stakeholder management and executive communication abilities
• Ability to influence without authority in matrixed organizations

• Primarily remote with occasional travel for stakeholder meetings
• Hybrid cadence for key workshops and program milestones

The salary range for this position is provided in good faith and is subject to variation based on geographic location candidate experience and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidates qualifications and alignment with the role.

In accordance with applicable pay transparency lawsincluding but not limited to those in California Colorado New York Washington and other jurisdictionswe disclose salary ranges to promote equity and transparency. Where required by law compensation and benefits information will be included in job postings or made available upon request.

This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws.

Employee welfare and development is important to us and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes:
HEALTH & WELL-BEING

• Medical Insurance
• Dental Insurance
• Vision Insurance

PEACE OF MIND

• Disability Insurance (STD/LTD)
• Flexible Spending Account
• Health Savings Account
• Basic Life/AD&D
• 401(k) plan

WORK/LIFE BALANCE

• Paid Time Off
• Company Holidays
• Leave of Absence
• Flexible Work Schedules

ADDITIONAL PERKS

• Employee Referral Program
• Professional Development
• Charitable Contribution Match

Based in Walnut Creek CA with offices nationwide Celerity energy engineers perform a critical leadership role as strategic liaisons between data assets and the teams that make projects happen in the field.
See full details and meet our leadership team on our website: is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veterans status or other status protected by applicable law.
Pursuant to the Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately we are unable to sponsor or assume sponsorship of employment visas at this time.