IT Service Manager – Finance Operations
Job Summary
- Applications are considered on a rolling basis
- Stockholm
- Hybrid
Job Description
We are looking for an IT Service Manager who wants to help us develop and strengthen our services within Finance Operations with a particular focus on Microsoft Dynamics 365 Finance & Operations (D365FO). In this role you will act as a key bridge between our Finance teams superusers and both technical and external partners. You ensure that our systems run smoothly daytoday while also driving improvements that make work easier for colleagues across Scandic.
Your responsibilities
In this role you will:
- Own and manage IT services connected to Finance Operations with D365FO as a core platform.
- Ensure stable operations high-quality support and wellstructured incident and problem management.
- Work according to ITIL practices for service management.
- Prioritize and coordinate needs and change requests together with the business and our vendors.
- Translate business needs into clear requirements and follow up to ensure solutions meet expected quality.
- Monitor vendor performance and ensure deliveries meet our expectations.
- Actively contribute to improving processes data flows and ways of working within the area.
Required Experience:
Manager
About Company
About the company We know that we reach further when we assent to our differences. At Scandic we want you to be yourself and develop in the direction you want to go, with the foundation of safe conditions and fair agreements. Bring your experiences, engagement and your way of thinking ... View more