Senior Expert

In this role you will become part of the Performance Excellence Pillar. The role is intended to work on Quality escape RCA KPI and strategic prediction by analyzing data countries/clusters. You will have the opportunity to lead continuous improvement projects according to the requirements and deliver the expected business impacts. You will be working closely with Process Engineers BAU Leads Transformation on compliance-related initiatives and local projects.

• Analyze and identify areas for improvement in BAU (Business as Usual) processes and drive convergence of processes and tools
• Identify and implement solutions that translate into standardization and process efficiency while balancing local BAU needs
• Evaluate develop and implement policies and procedures mapping business processes capturing and sharing best practicesbetween the respective countries and regions
• Facilitate and organize improvement and problem-solving workshops brainstormingwith stream members
• Work with metrics and data to identify improvement opportunities delivering data-driven analysis and business cases
• Cooperate with Global Enablement Governance Process Owners and Operations leaders to ensure we maintain high-quality deliverables and our delivery standards are met or exceeded.

Qualifications :

• Bachelors Degree in related fields
• Minimum of 5 years of experience in Operations
• Experience in business analysis and/or project coordination
• Extensive knowledge of one functionsystems and e to e processes
• Good E2E knowledge
• Analytical skills
• Well work organization and multitasking skills
• Effective problem solving
• Ability and willingness to learn and drive improvement
• Ability to work effectively and collaboratively across functions departments geographies and cultures
• Fluent communication skills in English in writing and speaking
• Positive attitude towards changing the status quo

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time