Mailroom Operations Associate Manager

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.

Job Description

Job Title: Mailroom Operations Associate Manager

Locations: Kansas City MO (Onsite)

About the Role

The Mail Center at SS&C Technologies plays a critical role in supporting daily business operations by ensuring the accurate timely and secure handling of incoming and outgoing mail and packages. This role involves sorting distributing and processing physical correspondence maintaining organized records and coordinating shipments. Attention to detail reliability and a strong sense of confidentiality are essential as the Mail Center helps facilitate smooth communication and operational efficiency across the organization.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design implement and operate solutions that help clients manage data automate processes and scale their businesses with confidence.

You will work with industry experts modern platforms and evolving technologies gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

• Manage and supervise a team of mailroom and distribution staff including scheduling training performance reviews and disciplinary actions.
• Oversee the sorting processing and distribution of all incoming and outgoing mail interoffice correspondence and packages.
• Ensure timely and accurate delivery of mail to various departments and individuals within the organization.
• Maintain inventory of mailroom supplies and equipment initiating orders as needed.
• Operate and maintain mailroom machinery such as postage meters inserters and mail sorters.
• Implement and enforce mailroom policies and procedures to ensure compliance with company standards and postal regulations.
• Troubleshoot and resolve issues related to mail delivery equipment malfunctions and staff performance.
• Collaborate with other departments to optimize distribution processes and meet internal client needs.
• Generate reports on mail volume distribution costs and staff productivity.
• Identify and implement process improvements to enhance efficiency and reduce operational costs.
• Ensure adherence to security protocols for handling sensitive documents and packages.

Required Experience

• High school diploma or equivalent required; Associates or Bachelors degree preferred.
• 3 years of experience in mailroom operations distribution services or a related field.
• Strong knowledge of postal regulations shipping carriers and mailroom equipment.
• Proficiency in using mailroom software and Microsoft Office Suite (Word Excel Outlook).
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills with the ability to lead and motivate a team.
• Ability to lift and move packages weighing up to 50 pounds
• Valid drivers license may be required for local deliveries.
• Detail-oriented with a focus on accuracy and efficiency.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.

What Sets You Apart (preferred qualifications)

• 1 year of supervisory or leadership experience preferred.

Join SS&C where innovation meets global opportunities. Click here to apply

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Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.