Customer Experience Specialist
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Job Location:
Punta Cana - Dominican Republic
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Job Type: Remote Flexible Schedule Independent Contractor (Part-Time or Full-Time)
About the Role
We are seeking reliable and customer-focused individuals to join our team as Customer Experience this role you will assist clients respond to inquiries and provide support throughout the booking or service process. This is a remote opportunity offering flexible hours and ongoing training.
Key Responsibilities
- Provide professional customer service via phone email and online platforms
- Assist clients with inquiries bookings and general support
- Maintain accurate records of client interactions
- Follow up with clients to ensure a positive experience
- Stay current with training and company updates
- Work independently while collaborating with team members as needed
Qualifications
- Strong written and verbal communication skills
- Customer service experience preferred but not required
- Ability to work independently and manage time effectively
- Basic computer and online navigation skills
- Detail-oriented with strong organizational skills
Compensation and Benefits
- Remote position with flexible scheduling
- Training and ongoing support provided
- Performance-based compensation structure
- Opportunities for advancement based on performance
