Dutch speaker customer service in Portugal
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Dutch-Speaking Customer Service Specialist (NL EN)
Employment Type: Full-time
About the Role
We are looking for a motivated and customer-focused professional to join an international support team in this role you will assist customers in Dutch and English ensuring a high-quality service experience across multiple communication channels.
Key Responsibilities
- Provide exceptional customer support via phone email and chat in Dutch and English
- Assist customers with inquiries related to orders deliveries product information and account management
- Resolve issues efficiently while maintaining a positive and professional tone
- Identify customer needs and offer appropriate solutions
- Maintain accurate records of customer interactions in internal systems
- Collaborate with team members to improve overall customer satisfaction
Requirements
- Native or near-native level of Dutch (C1/C2)
- Good command of English (B2 or higher)
- Strong communication and problem-solving skills
- Customer-oriented mindset with attention to detail
- Basic computer skills and ability to adapt to new systems
- Previous experience in customer service is a plus
What We Offer
- Competitive salary package
- Paid training and ongoing development opportunities
- International and multicultural work environment
- Relocation support (if applicable)
- Career growth opportunities within a global organization
Why Join Us
Join a dynamic team where your language skills and customer-first attitude make a real impact. This is a great opportunity to build an international career in a fast-growing environment while enjoying life in Portugal.
