Senior Content Designer

Senior Content Designer.

Salary:45000 per annum.

Location:Remote must be based in the UK.

Contract: Permanent35 hours per week.

Benefits:

• 29 days annual leave PLUS bank holidays with up to 5additional days for 5 years continuous service andoption to buy or sell leave.

• Excellent training/development opportunities.

• Flexible maternity adoption and paternity packages.

• Pension with up to 7% employer contribution with included life assurance cover.

• Staff discounts and Blue Light Card eligibility with 15000 national retailers discounts.

Why Action for Children

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that when we work together we can makea huge differenceto bring lasting improvements to vulnerable childrens lives.

A bit about the role

We are looking for a Senior Content Designer to lead content strategy and standards for Parent Talk Action for Childrens digital parenting service while influencing content quality and practice across the organisation.

While this role is primarily focused onParent Talk Action for Childrens digital parenting support service you will also work across the organisation supporting other services products and teams to improve the quality consistency and effectiveness of their content.

About Parent Talk

Parent Talk is Action for Childrens digital parenting support service. It provides practical evidencebased information advice and onetoone support for parents and carers covering topics from everyday parenting challenges to highly sensitive and complex issues.

The service is shaped closely with frontline practitioners and parent coaches and content is continuously tested and improved using insight feedback and real parent needs.

About content design

Content design at Action for Children is about designing content that genuinely works for people. It combines user research clear language accessibility and iteration to make complex or sensitive information understandable usable and supportive.

Content design goes beyond writing. Youll shape whole content journeys set standards influence ways of working and help teams across the charity produce content that meets user needs and organisational goals.

Working with sensitive content

The subject matter covered by Parent Talk can be complex personal and sensitive. Youll regularly pairwrite with parent coaches and so this role requires listening care judgement and professionalism when shaping content together.

Howyoullhelp to create brighter futures

• Develop own and oversee the content strategy governance style guidance and roadmap for Parent Talk.

• Lead the content development process with the Parent Talk team parent coaches and subject matter experts.

• Work with the product manager to plan and deliver user research with parents to ensure content meets real needs and supports a positive user experience.

• Develop and lead the approach to accessibility and inclusion for a diverse parenting audience.

• Use research analytics and feedback to evaluate and continuously improve content.

• Line manage and support content designers providing clear direction feedback and development.

• Build strong relationships with senior stakeholders across Media Policy Childrens Services and Digital.

• Champion content design best practice across Action for Children helping teams understand how good content improves outcomes for children young people and families.

Letstalk about you

Youll havedemonstrable experience working in content design at a senior level or a recognised content design qualification alongside substantial practical experience.

Youll also bring:

• Strong experience working with subject matter experts and turning their knowledge into clear useful content.

• Experience leading content strategy governance and delivery at scale.

• Previous line management experience and confidence supporting others development.

• Experience using user research analytics and insight to evaluate and improve content.

• Experience training or coaching colleagues in content design principles and ways of working.

• Confidence owning content quality and making decisions in a complex organisation.

Please see the Job Description for the full list of accountabilities and requirements.

Contact:Email us atquoting reference12951.

Please note we are unable to offer visa sponsorship for thisrole.

Diversity equality andinclusion

AtActionforChildrenwerededicatedto building a diverseinclusive and authentic workplace.

Weactivelyencourageapplicationsfrom Black Asian &MinorityEthnic and disabled candidates as they areunder-representedwithinActionforChildren. We want to takedeliberateand purposefulactionto ensure equalopportunityto all groups in society and forActionforChildren.

Want toknow more about Action for Children

Find us onLinkedinFacebookorYouTubeto get to know us better.

Closing Date: Tuesday 28^th April 2026.

Interviews:Week commencing Monday 11^th May 2026.

Job Description

See below for further information about working with us:

Action for Children Employee Benefits

AfCCommitment Statement

Management Competency Framework