Workplace Technology Senior Lead Digital Product Manager
Charlotte, VT - USA
Job Summary
About this role:
If youre already a trusted product leader the most interesting opportunities often arent the ones youre actively searching for.
Within Wells Fargo the Workplace Technology organization is redefining how technology enables one of its largest and most complex businessesConsumer Banking. Were looking for a Senior Lead Digital Product Manager to step into a highly visible role as the Workplace Technology Experience Lead shaping how tens of thousands of employees work collaborate and serve customers every day.
This is a rare opportunity to operate as the single accountable product voice for Consumer Bankingpartnering directly with senior business leaders to translate real employee needs into clear product strategy disciplined investment decisions and experiences that actually get adopted. You wont just influence a roadmapyoull own the why and the what guiding priorities across a broad portfolio that spans enduser computing collaboration platforms regulated communications shared workplace services and internally developed AIpowered productivity tools.
The work sits at the crossroads of business strategy employee experience and technology execution. Youll be a trusted advisor to leadership ensuring workplace technology investments are aligned to business priorities compliant by design resilient at enterprise scale and measurable in their impact. Success in this role isnt just deliveryits clarity alignment value realization and credibility at the executive level.
If youre energized by influencing at scale shaping experiences that matter and partnering across technology operations risk and compliance to drive real outcomes this role offers the kind of scope visibility and impact that doesnt come around oftenespecially for leaders who are already doing well where they are.
In this role you will:
Act as an advisor to senior leadership to develop or influence digital products initiatives plans specifications resources and long-term goals forhighly complexbusiness and technical needs across a functional area within the Digital environment.
Lead the strategy and resolution ofhighly complexand unique challenges requiring in-depth evaluation across multiple areas or the enterprise.
Deliver solutions that are long-term large-scale and require vision creativity innovation advanced analytical and inductive thinking.
Coordinatehighly complexactivities and guidance to others.
Provide visiondirectionandexpertiseto senior leadership on implementing innovative and significant digital business plans programs and initiatives which have significant impact.
Strategically engage with all levels of professionals and managers across the enterprise.
Serve as an expert advisor to leadership.
Act as the senior workplace technologypartnerforthe line of business serving as the single point of accountability for translating business needs into prioritized workplace technology outcomes.
Develop andmaintaina rolling 1218 monthworkplace technology roadmap aligned to business strategy employee personas regulatory obligations and enterprise standards.
Partner with business leaders to understand workflows pain points and productivity opportunities and translate those insights into outcomefocused product strategies rather than featuredriven requests.
Lead transparent portfolio prioritizationfacilitatingexplicit tradeoffs across competing demands and aligning initiatives to firmwide strategy capacity andRuntheBank commitments.
Ensure regulatory risk security records management and compliance requirements are embedded into workplace technology products frominception not treated as afterthefact gates.
Serve as a trusted advisor to executive stakeholders by presenting decisionready options that clearly articulate value cost risk and tradeoffs.
Partner with Workplace Technology domain product owners (e.g. End User Compute Collaboration Regulated Messaging Print AV Productivity Platforms) to influence solution direction while respecting clear ownership boundaries.
Drive adoption and value realization by defining success metrics tracking outcomes postlaunch and partnering on change management and communications.
Reduce fragmentation and shadow IT by acting as a clear front door for workplace technology needs and aligning solutions to enterprise standards and platforms.
Elevate governance effectiveness through welldefined decision forums lightweight controls and consistent executive communications without introducing unnecessary bureaucracy.
Required Qualifications:
7 years of digital product management experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education.
Desired Qualifications:
Consumer BankingExperience:
Experience supporting large distributed employee populations including branches contact centers andcustomer facingoperations.
Familiarity with standardized personasrole-baseddevice models andhigh-volumedeployment environments.
Strong focus on simplicity scalability uptime and cost efficiency in workplace technology decisions.
Experience partnering with operations and service teams to ensure solutions are operationally ready and easy to adopt.
Digital Workplace & End User Experience Expertise:
Strong understanding of modern workplace technology domains including:
End user compute (Windows/macOS laptops VDI/DaaS mobile peripherals).
Collaboration and productivity platforms.
Shared services (print AV meeting rooms).
Identity access and endpoint management.
Proven ability to balanceemployee experience security cost resilience and operational simplicityin product decisions.
Education & Experience:
Bachelors degree in Business Technology Engineering or a related field (advanced degree preferred).
Demonstrated experience owningend to endproduct lifecycles foruser facingtechnology atenterprisescale (50000 users preferred). Experienceoperatingin highly regulated environments with financial services strongly preferred.
Product & Portfolio Leadership
Demonstrated ownership of a product or service portfolio with budget accountability cost transparency and vendor strategy considerations.
Strong roadmap development backlog prioritization and tradeoffdecision makingskills grounded in business outcomes.
Experience defining success metrics tracking adoption and driving measurable valuerealizationpostdelivery.
Risk Compliance & Control Orientation:
Experience designing products withbuilt incontrols auditability and evidentiary defensibility.
Comfortable partnering with Risk Compliance Legal Cyber Security and Records:
Management to meet regulatory obligations without slowing delivery.
Ability to translate regulatory and control requirements into practical scalable product decisions.
Stakeholder Leadership & Executive Presence:
Proven ability to influence without authority across senior business leaders technology teams and control partners.
Strongexecutive readycommunication skills including decision briefs business cases and tradeoff discussions.
Experience managing competing priorities across diverse business groups with differing risk profiles and needs.
Job Expectations and Core Values:
Be Humble:Youre smart yet always interested in learning from others.
Work Transparently:You always deal in an honest direct and transparent way.
Take Ownership:You embrace responsibility and find joy in having the answers.
Learn More:You regularly self-educate and improve your skill set.
Show Gratitude:You show appreciation and respect to those you work with.
This is a Hybrid role requiring someone to be in the office 3 days a week.
There is no Visa Sponsorship Available for this role.
Posting End Date:
29 Apr 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Required Experience:
Senior IC
About Company
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