Assistant Chief Caseworker PS

Starting Compensation:

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Job Description:

JOB SUMMARY

• This employee is responsible for supervising protective service workers within the protective service unit.

• Assists Unit Supervisor (Chief Caseworker) in training staff developing local procedures and regulatory compliance with the goal of reducing the risk of abuse neglect and financial exploitation of older adults.

REPORTING RELATIONSHIPS

• This employee reports to the Chief Caseworker. Daily contact is maintained impromptu supervision provided to discuss emergent day to day situations.

• This employee supervises five protective service workers maintaining contact daily.

ESSENTIAL JOB FUNCTIONS

• Assigns Older Adult Protective Service reports based upon geographical area number of reports previously assigned to worker during the period complexity of case and other relevant factors. Maintains accurate record of assignments. Completes initial intake for Under 60 protective service referrals and forwards on to appropriate investigation agency. (30%)

• Reviews and analyzes case records to ensure compliance with Department of Aging requirements accuracy and professionalism. Ensures appropriateness and quality of services to be rendered; reviews and signs off on case closures. (30%)

• Monitors staff performance provides feedback and coaching addresses and documents performance problems sets employee goals and completes performance appraisals. Establishes and reviews/updates staff job descriptions. (10%)

• Conducts performance reviews of assigned staff and develops staff improvement plans when necessary. Documents and keeps Chief Caseworker informed of all personnel issues. (10%)

• Educates community organizations agencies and nursing facilities on elder abuse protective services and related programs. Participates on interdisciplinary case review teams to ensure consumer needs are addressed in a holistic manner. Facilitates regular communication and education with the District Attorneys Office and local law enforcement in support of the countys Elder Abuse Task Force. (10%)

• Takes joint responsibility with Chief Caseworker for managing the agencys role as temporary emergency guardian of the finances. Guides workers in managing temporary guardianship of the person and monitors invoices from guardianship providers to ensure accuracy. (10%)

OTHER SPECIFIC TASKS OR DUTIES

• Serves on the supervisory on-call rotation to provide after hours coverage.

• Safety needs of staff and the work area are consistently identified and addressed.

• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• Four years of experience in public or private social work; and a bachelors degree; or any equivalent combination of experience and training including the successful completion of 12 semester hours of college level courses in sociology social welfare psychology gerontology or related social sciences.

• Resident of Pennsylvania

KNOWLEDGE SKILLS AND ABILITIES

• Knowledge and application of supervisory principles.

• Ability to train staff on procedures techniques laws/regulations.

• Knowledge of case work principles and methodology.

• Ability to manage programs measure outcomes and initiate changes as needed to improve performance.

• Ability to express ideas orally and in writing.

REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES

• Acceptable Pre-Employment Criminal Background Check

• Acceptable Pre-Employment Drug Screening

• Acceptable Driver History in accordance with County Policy

• Must attend Pennsylvania Department of Aging Protective Services Basic and annual refresher trainings.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• This job is primarily sedentary but may include infrequent requirement to walk up/down staircases to access dwellings.

• Repetitive motion of data entry on desk keyboard.

• This position has been identified as having the potential for exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis B is provided.

The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here.

Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race religion age sex national origin genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.