People Operations Manager

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

About Fam (previously FamPay)

Fam is Indias first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new financially aware generation and drive 250 million young users in India to kickstart their financial journey super early in their life.

Were reimagining how the next generation experiences fintechgoing beyond payments to build a lifestyle brand that blends money identity and everyday experiences into one seamless intuitive journey.

Founded in 2019 by IIT Roorkee alumni Fam is backed by some of the most respected investors around the world like Elevation Capital Y-Combinator Peak XV (Sequoia Capital) India Venture Highway Global Founders Capital and the likes of Kunal Shah Amrish Rao as angel investors.

About this Role:

Behind every seamless workplace experience is strong people operationsand this role makes it all happen. Youll own the moving parts that keep HR running smoothly from payroll and compliance to ESOPs benefits documentation and policies. If you enjoy bringing structure to complexity and finding smarter ways to make processes faster cleaner and more efficient youll fit right in.

On the Job

Manage end-to-end monthly payroll processing on Keka including inputs computation disbursement and reconciliation with full accuracy and timely delivery.

Administer the ESOP programme by maintaining grant registers on EquityList and Excel coordinating exercise requests and communicating vesting milestones to employees.

Ensure statutory compliance across PF ESIC PT and gratuity through timely filings audit-ready documentation and proactive risk flagging.

Own all employee documentation including drafting maintaining and version-controlling agreements offer letters policies and HR documents for accuracy and consistency.

Manage employee benefits operations covering group health and term life insurance including endorsements renewals and employee claims/query support.

Maintain POSH compliance by ensuring the Internal Committee is active managing the complaints portal and completing annual filings and case processes correctly.

Track and implement policy updates based on labour law changes ensuring internal policies remain current and effectively communicated to employees.

Identify and implement automation opportunities in routine HR operations through tooling AI-assisted workflows and process redesign to reduce manual effort.

Must-haves (Min. qualifications)

End-to-end payroll management independently on Keka including variable pay reimbursements TDS computation and monthly reconciliation.

Advanced Excel proficiency with compensation trackers ESOP registers and compliance dashboards using VLOOKUP pivot tables and nested formulas.

Strong knowledge of statutory compliance including PF ESIC PT gratuity and labour law basics with ability to identify issues needing legal escalation.

Hands-on ESOP administration experience covering grant registers vesting schedules cliff tracking exercise processing and EquityList/equivalent tool management.

Familiarity with POSH compliance including Internal Committee setup complaints portal management and timely annual filings.

Experience managing employee benefits such as group health and term life insurance including endorsements renewals broker coordination and claim support.

Skilled in drafting and maintaining employee documentation including offer letters employment agreements policy documents and HR correspondence with legal accuracy.

Strong process orientation with proven ability to build workflows maintain clean records and manage high-volume deadline-driven HR operations.
Demonstrated ability to maintain audit readiness across HR operations records filings and documentation are kept in a state where they can withstand internal or external scrutiny at any point not just during scheduled audits

Good to have

Experience working in high-growth startup environments where HR operations scaled rapidly and processes were built or restructured dynamically.

Proactive use of AI tools to automate repetitive HR tasks including document drafting policy summarisation and tracker automation

Why join us

Own refine and build The foundational processes are in place but there is significant scope to take ownership sharpen what exists and build new ones from scratch. You will not just be executing you will be the one setting the direction for how People Ops runs at FamPay.
Scale means scope We are growing fast and the complexity of People Ops grows with it. Your role will evolve as we do.
Make a real impact From compliance rigour to automating ops workflows the work you do here will directly shape the employee experience at FamPay.

PS - Were looking for someone with an AI-native mindset who actively leverages AI in their day-to-day work as we encourage and embed it across every level at Fam.

Perks That Go Beyond the Paycheck

Relocation assistance to make your move seamless.

Free office meals (lunch & dinner).

Generous leave policy including birthday leave period leave paternity and maternity support and more.

Salary advance and loan policies for any financial help.

Quarterly rewards and recognition programs and a referral program with great incentives.

Access the latest gadgets and tools.

Comprehensive health insurance for you and your family mental health support.

Tax benefits with options like food coupons phone allowances car/device leasing.

Retirement perks like PF contribution leave encashment and gratuity.

Heres all the tea on FamApp

FamApp focuses on financial inclusion of the next generation by providing UPI & card payments to everyone above 11 years old. Our flagship Spending Account FamX seamlessly integrates UPI and card payments enabling users to manage save and learn about their finances effortlessly.

Revolutionizing Payments and FinTech

FamApp has enabled 10 million users to make UPI and card payments across India removing the inconvenience of carrying cash everywhere. Users get to customise their FamX card with doodles which lets them add a personal touch to their payments.

Trusted by leading investors

Were proud to be supported by renowned investors like Elevation Capital Y-Combinator Peak XV (formerly Sequoia Capital India) Venture Highway Global Founders Capital and esteemed angels Kunal Shah and Amrish Rao.

Join Our Dynamic Team

At Fam our people-first approach is reflected in our generous leave policies flexible work schedules comprehensive health benefits and free mental health sessions. We dont mean to brag but we promise youll be surrounded by some of the most fun talented and passionate people in the startup space.

Want to see what makes life at Fam so awesome Check out our shenanigans at @lifeatfam

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

About Fam (previously FamPay)Fam is Indias first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new financially aware generation and drive 250 million young users in India to kickstart their financial journey ...