Technical Support Scientist

Join us in transforming the future of medicine

If you have a desire to make a real impact and want to be part of a team enabling the next generation of therapies we have an exciting opportunity for you!

BioLamina is looking for a Technical Support Scientist to join our growing team.

BioLamina develops manufactures and markets cell culture solutions that are revolutionizing the stem cell field with the goal of enabling cell therapies the next major leap in medicine. We are passionate about what we do and here everyone plays a vital role in our bold and inspiring mission.

The Role

As a Technical Support Scientist you will act as a key scientific expert and communicator within the organization. You will bridge science and application supporting both customers and internal teams with high-quality technical expertise.

You are comfortable translating complex scientific concepts into clear impactful communication tailored to different audiences from researchers to commercial teams.

You will collaborate cross-functionally with R&D Business Development Quality Product Management and Sales & Marketing to ensure our products are well understood well positioned and successfully applied.

Key Responsibilities

• Responsible for technical support to customers and internal commercial teams as well as active in updating internal technical support processes

• Based on customer questions identify and evaluate potential gaps in our support materials

• Identify and translate key scientific data into customer-facing materials based on identified needs

• Contribute as a technical specialist in customer interactions and sales activities

• Act as a scientific expert supporting application development and product positioning

• Support and train customer-facing teams to ensure strong product application knowledge

• Collaborate closely with R&D and commercial teams in cross-functional projects

• Contribute to the development and continuous improvement of technical and marketing content

Required Qualifications

• PhD in cell biology or a related life science discipline

• Strong interest in scientific data and data analysis

• Excellent written and verbal communication skills in English

• Hands-on experience with cell culture techniques

Meriting Qualifications

• Experience in technical support or commercial roles in biotech or pharma

• Exposure to sales or customer-facing activities

• Experience from developing educational or technical materials

• Knowledge of stem cell culture and applications

Who You Are

You are a positive collaborative and driven individual who enjoys engaging with science and people. You have a strong life science background and can quickly grasp complex concepts while maintaining attention to detail. You are a problem-solver with excellent troubleshooting and multitasking abilities.

You are curious proactive and thrive in a dynamic growth-oriented environment. You enjoy working in teams and connecting with people within different functions. You take pride in contributing to shared success. Your interest in the latest scientific developments motivates you to continuously learn and grow.

Why BioLamina

At BioLamina you will be part of a mission-driven company at the forefront of enabling future therapies. You will work in a collaborative and innovative environment where your contributions truly matter.

We review applications on an ongoing basis so we encourage you to apply as soon as possible.