Channel Manager Vice President

Chase is one of the most-followed financial brands engaging millions across Facebook Instagram LinkedIn X and YouTube. Our Social Media team delivers best-in-class content that empowers people to take control of their financial futures. If youre passionate about audience-first storytelling and data-driven programmingand you love building YouTube channels that educate and inspirejoin us.

As a Channel Manager Vice President within Consumer and Community Banking you will support Chase YouTube where you will own the strategy programming and performance of a core flagship the Vice President role you will shape the brands voice on YouTube lead end-to-end operations and deliver timely engaging content for millions across our digital ecosystem.

Job responsibilities

• Develop and execute a comprehensive YouTube strategy to drive sustainable channel growth engagement and viewershipfactoring search and discovery across SEO and geo considerations.
• Own day-to-day channel operations: editorial calendar content planning scheduling publishing cadence and playlist architecture for long-form Shorts and live programming.
• Optimize for discovery and retention: craft high-performing titles descriptions tags and thumbnails; run experiments (e.g. titles thumbnails formats publish times) to improve CTR average view duration and audience retention.
• Analyze performance in YouTube Studio and related analytics tools; translate insights into actionable programming decisions.
• Set track and communicate KPIs (e.g. subscriber growth watch time CTR retention); deliver regular reporting and performance readouts to stakeholders.
• Partner with creative teams to develop high-quality on-brand video contentfrom briefing and scripting to production and postensuring consistency with brand legal and compliance guidelines.
• Foster community and loyalty: moderate and respond to comments leverage Community posts and cultivate a positive interactive environment.
• Serve as the primary point of contact with YouTubes product and editorial teams; evaluate new features and betas to keep the channel on the leading edge.
• Share platform insights best practices and learnings across global editorial and social teams to drive alignment and scale.
• Manage content calendars and production workflows; coordinate cross-functionally with marketing PR legal and customer support to align content with broader initiatives.

Required qualifications capabilities and skills:

• 6 years experience managing professional social channels.
• Managing and growing a successful YouTube channel with measurable results.
• Deep understanding of YouTube algorithms SEO analytics and audience development best practices.
• Demonstrated track record crafting compelling high-performing titles descriptions and thumbnails.
• Proficiency with video production and editing workflows; ability to edit or provide clear creative feedback.
• Strong writing and editorial judgment with a keen eye for detail tone and accuracy.
• Leadership experience managing direct reports and partnering cross-functionally and with external agencies.

• Data fluency and comfort turning insights into programming decisions; strong communication and presentation skills.

• Hands-on experience with content management/scheduling tools (e.g. Sprinklr) and major social platforms (Facebook Instagram LinkedIn X).
• Passion for personal finance and helping people make smarter money decisions.
• Bachelors degree in Communications Journalism English Marketing or related field

Preferred qualifications capabilities and skills:

• Experience ideally within financial services media news or content-driven organizations
• Experience with localization and geo-targeting strategies for global audiences.
• Familiarity with accessibility best practices (captions metadata).
• Graphic design or public relations experience.
  

.