Computing Support Analyst 2

Stanford, CT - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Computing Support Analyst 2
Pay Rate Range: $35.00 - 38.00/hr (W2)
Employment Type: Contract
Duration: 05/2026 04/2027
Schedule: Monday Friday 8:00 AM 5:00 PM (may require occasional extended hours/on-call)
Location: Stanford CA 94305 (Onsite Main Campus & Redwood City)
Job Code:

Position Overview

Tekberry is looking for a Computing Support Analyst 2 to support our client Stanford University within their University IT (UIT) Computer Resource Consulting (CRC) team. This role serves as a field technical consultant delivering high-quality IT support and ensuring a seamless technology experience for faculty researchers and staff.

Responsibilities

Provide expert technical support via in-person phone email and chat
Troubleshoot hardware software network and system issues (Windows & Mac)
Manage and update tickets using ServiceNow
Coordinate delivery and setup of IT equipment and peripherals
Support infrastructure projects (network upgrades desk setups testing)
Analyze trends and recommend improvements to IT services
Maintain and contribute to internal knowledge base and documentation
Collaborate with stakeholders vendors and internal IT teams

Required Qualifications

Associates degree 2 years of relevant IT support experience (or equivalent)
Strong experience with Windows & Mac OS environments
Knowledge of networking hardware and enterprise software support
Experience troubleshooting complex technical issues
Strong communication and customer service skills
Ability to work independently and in a team environment

Preferred Qualifications

Experience with ServiceNow or similar ticketing systems
Familiarity with MDM tools (Jamf Intune)
Experience with Active Directory SSO MFA/Duo
Knowledge of endpoint security tools (CrowdStrike encryption tools)
Certifications such as CompTIA A Microsoft Apple or ITIL

Work Environment & Physical Requirements

Fully onsite role (5 days/week)
Frequent walking across campus to support users
Occasional lifting of equipment (up to 40 lbs)
Standard office and technical support environment

Benefits

As a W2 employee of Tekberry you will have access to health dental and vision benefits effective on the 1st of the month following your start date.

#INDHP

Computing Support Analyst 2 Pay Rate Range: $35.00 - 38.00/hr (W2) Employment Type: Contract Duration: 05/2026 04/2027 Schedule: Monday Friday 8:00 AM 5:00 PM (may require occasional extended hours/on-call) Location: Stanford CA 94305 (Onsite Main Campus & Redwood City) Job Code: Pos...