Sr. Business Analyst

Sr. Business Analyst

Location: Quincy MA - hybrid

Duration: 12 months

Interview: They do MS Teams 1^st round and then an onsite interview.

Note:

Local candidates only (who can do an in-person interview).

DL copy and must reside within a 1-hour drive distance

POSITION SUMMARY:
The Sr. Business Analyst will report to the program director and closely work with the IE&E PMO to support key programmatic initiatives ensuring deliverables are in line with the Programs goals and meet the objectives of the various business stakeholders. The BA is an active member in all phases of the project including requirements gathering design and development activities testing implementation and ongoing operation. They serve as a liaison between the business community the software quality assurance team project management office and the technical development team and as such should have worked with Content Management Solutions SaaS solutions and are well-versed in operational concepts and the Software Development Life Cycle. They are responsible for providing business systems analysis and process redesign expertise interacting with business internal and external users to clearly define and document requirements. They are responsible for providing business systems analysis and process redesign expertise interacting with business internal and external users to clearly define and document requirements. The candidate must have a strong working knowledge of eligibility and enrollment processes for Benefits management.

EDUCATION EXPERIENCE and QUALIFICATIONS
Bachelors Degree
4-5 years of IT applications experience as a Business Analyst
At least 2 years of experience supporting a benefits management programs eligibility management processes
Demonstrated understanding of complex information workflows through a Content Management Solution to publish sensitive information
Demonstrated ability to analyze and synthesize business requirements
Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.
Excellent communication & negotiation skills and experience in supporting technical and non-technical staff
Strong background in developing trust and confidence in relationships with stakeholders and cross-functional teams; experience coordinating and fulfilling requests for internal/external changes
Demonstrated expertise in information systems business operations requirements analysis and integration/design of solutions.
The candidate must be process-oriented with sound judgment attention to detail accuracy and follow-through including the flexibility to perform in an ever-changingwork environment.
The candidate must be energetic driven and committed to project success while working under tight time constraints and pressure.
Advanced knowledge of Microsoft Office knowledge of Teams SharePoint JIRA and a CI/CD framework
Must have working knowledge of Agile SDLC processes