QA Analyst – Oracle CC&B (Customer Care & Billing)
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Position: QA Analyst Oracle CC&B (Customer Care & Billing)
Location: New York (NY)
Experience: 10 Years
Duration: Contract / Full-Time Employment
Job Summary:
We are looking for a QA Analyst with strong experience in Oracle CC&B (Customer Care and Billing) to join our team. The ideal candidate should have hands-on experience in testing utility-based applications and a solid understanding of billing customer service and meter-to-cash processes.
Key Responsibilities:
- Perform manual and/or automation testing for Oracle CC&B applications
- Analyze business requirements and create test plans test cases and test scripts
- Validate billing payments customer management and meter data processes
- Execute functional regression integration and UAT testing
- Identify log and track defects using tools like JIRA or ALM
- Collaborate with developers business analysts and stakeholders
- Ensure quality standards are met in utility domain applications
Required Skills:
- Over all 10 years of experience in IT in QA/Testing
- 3 years of QA experience with Oracle CC&B (Customer Care & Billing)
- Strong knowledge of Utilities domain (Electric Gas or Water)
- Experience in end-to-end testing of billing and customer lifecycle
- Good understanding of SQL for data validation
- Familiarity with test management and defect tracking tools
- Strong analytical and problem-solving skills
Preferred Skills:
- Experience with automation tools (Selenium etc.)
- Knowledge of Oracle Utilities framework
- Exposure to Agile/Scrum methodology
Nice to Have:
- Experience with integration testing (CC&B with other systems like MDM OMS)
- Prior experience working with US-based utility clients
