Senior Technical Program Manager, Amazon Access

We are seeking an experienced Technical Program Manager to drive complex cross-functional programs that expand Amazons reach to underserved customer this role you will own the end-to-end delivery of programs spanning payments grocery benefits acceptance and customer acquisition coordinating across engineering product design legal compliance and external partners (e.g. USDA FNS state agencies payment networks).



Key job responsibilities
You will operate at the intersection of technology and social impact ensuring that millions of lower-income customers can access Amazons products and services with the same ease and quality as any other customer.

About the team
The Amazon Access teams mission is to remove the barriers that make shopping on Amazon difficult for lower-income and underserved customers while building complementary products and programs to drive long-term engagement. We focus on raising awareness and driving adoption of our programs addressing CX pain points around payment friction selection gaps price perception and inclusive shopping experiences.


- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company Amazons package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon offers comprehensive benefits including health insurance (medical dental vision prescription basic life & AD&D insurance) Registered Retirement Savings Plan (RRSP) Deferred Profit Sharing Plan (DPSP) paid time off and other resources to improve health and well-being. We thank all applicants for their interest however only those interviewed will be advised as to hiring status.

CAN BC Vancouver - 128100.00 - 214000.00 CAD annually