Program Manager, Same Day Programs

Rapid and Rural Logistics is looking for a Program Manager role with a delivery record and proven project management experience to own and execute strategic cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes inventory flows constrained FC assets (capacity and labor) quality and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of the sub-same day program through partnership with Maintenance Design and Innovation Engineering team to integrate key material handling equipment to expand network coverage. It requires a high-level of ownership over the end-to-end process the ability to think outside of the box willingness to disrupt the current processes to create a new process the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects managing to project timelines and communicating to senior management on status risks and process/product changes. Cross-team coordination project management and executive presentation skills are essential.

This role will be located in Nashville or Bellevue.



Key job responsibilities
Key Job Responsibilities

* Manage high visibility automation programs quality capacity and future design innovations to continue to scale the SSD network
* Work cross functionally with Reliability Maintenance Design and Innovation Engineering teams to deliver high complexity solutions
* Execution of key deliverable timelines for Engineering programs and meeting specific operational goals aligned with stakeholders
* Dive Deep into dashboards automation logs and resources that provide insight to next steps and problem solving
* Driving weekly quality and capacity performance of Material Handling Equipment (MHE) in the network partnering with operations teams to meet customer promise and cost goals



A day in the life
A Program Manager on the SSD Ops Integration team will have flexibility in how their day looks based on program actions launch date implementation pilots and testing and execution during peak periods for Amazon including Prime Day Black Friday and Cyber Monday as well as the overall holiday season. Some days will focus on execution of program structure and deep dive others heavier in meetings and cross collaboration with stakeholders. There is expected travel for the role but will be cyclical based on program goals and key execution dates.

About the team
The SSD Ops Integration team is a diverse group of managers from various backgrounds and job families all looking to achieve one goal the Expansion and Optimization of Sub Same Day Delivery to Amazon customers. With Product Supply Chain Procurement Services and Project Management backgrounds The SSD OI team delivers through solutions in partnership with Operations to scale and optimize performance real time and in future network initiatives. The team is based on both Seattle and Nashville allowing cross collaboration with multiple business lines. While the team makes history we have fun doing it focusing on diversity and inclusion cross collaboration kaizen and summit events to build out thoughtful solutions and to think big. Additional information can be provided by interviewers directly on the team.

- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Bachelors degree in engineering mechanical operations supply chain business administration or equivalent STEM field
- 3 years of industrial engineer operations engineer manufacturing engineer or project engineer in a manufacturing environment experience
- Experience managing the lifecycle of cross-functional projects implementing automated equipment and/or integrated systems

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
- Experience designing or implementing integrated automation solutions such as material handling systems high-speed packaging lines or manufacturing lines
- Operations Management/Distribution Center experience with direct management or responsibility for material handling automation or other technical projects

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 66800.00 - 116800.00 USD annually
USA WA Bellevue - 82700.00 - 129800.00 USD annually