Scheduling Coordinator – Home Care (In-Office)

Scheduling Coordinator Home Care (In-Office)

Location:
Wichita KS

Employment Type:
Full-Time

Pay Range:
Up to $16/hour (based on experience)

Position Summary
Our Home Care agency is seeking a highly organized and dependable Scheduling Coordinator to support our day-to-day operations in the Wichita area. This is an in-office role responsible for managing caregiver schedules and ensuring all client shifts are properly staffed.

This position plays a critical role in maintaining consistent care by coordinating schedules handling call-outs and communicating with caregivers and clients. It is a fast-paced role that requires strong communication skills attention to detail and the ability to problem-solve quickly.

This role is ideal for someone with experience in non-skilled home care who understands caregiver scheduling client needs and the urgency required to maintain full coverage.

Key Responsibilities
Create manage and adjust caregiver schedules to ensure all client shifts are fully staffed
Respond to call-outs and last-minute scheduling changes by securing coverage quickly
Communicate with caregivers regarding availability assignments and schedule updates
Coordinate new client starts by matching caregivers based on skills availability and location
Maintain accurate scheduling records in EVV or scheduling systems
Monitor attendance punctuality and overall scheduling efficiency
Work closely with leadership to identify coverage gaps and staffing needs
Provide excellent customer service to caregivers and clients
Support general office and administrative tasks as needed

Required Qualifications
Minimum 1 year of experience in scheduling coordination or dispatching (home care preferred)
Experience working with caregivers such as PCAs HHAs or CNAs preferred
Strong communication skills (phone text and email)
Highly organized with the ability to manage multiple priorities
Comfortable using scheduling systems EVV platforms or similar software
Ability to problem-solve quickly in a fast-paced environment
Reliable punctual and detail-oriented

Preferred Experience
Experience with EVV systems such as HHAeXchange ClearCare or similar
Prior experience in a high-volume home care or healthcare environment
Understanding of caregiver availability compliance and client matching
Bilingual (Spanish) is a plus

Compensation and Benefits
Pay up to $16/hour (based on experience)
Medical dental and vision insurance
401(k) retirement plan
Paid training and onboarding
Paid Time Off and sick time
Life insurance coverage
Short-term and long-term disability options
Opportunities for advancement within the organization

What to Expect
A fast-paced team-oriented office environment
Direct impact on client care and caregiver support
Opportunity to grow into operations or leadership roles
Stable full-time in-office position