Administrator Call Coordinator
Cape Town - South Africa
Job Summary
Provide admin and operational support to the maintenance team. Handle calls log faults and coordinate with technicians to ensure quick resolution.
Hours:Mon-Fri 07:00 - 16:00
Hours:Mon-Fri 07:00 - 16:00
Key Duties:
- Answer and manage incoming calls
- Log and track maintenance issues
- Assign and escalate faults to the team
- Follow up to ensure jobs are completed
- Keep accurate records and reports
- Monitor staff attendance and report absenteeism
- Assist with general admin task
- Strong communication skills
- Detail-oriented and organised
- Able to multitask and prioritise
- Basic maintenance knowledge (advantage)
- Professional confidential and trustworthy
- Proficiency with Excel Word Outlook and MS Office
- Must be able to speak Afrikaans
Required Experience:
IC
About Company
West Coast Personnel, Recruitment Agency Cape Town. We find employers the right candidates to enhance theirs staff complement with rigorous employee vetting.