SRE Engineer

***************LOCAL CANDIDATE PREFERRED*****************

Role Overview

We are looking for a highly skilled SRE Engineer with strong handson experience in monitoring production support debugging and maintaining missioncritical applications. The role requires strong expertise in Core Java modern observability tools and handson experience with databases CI/CD cloud systems and L1/L2 production supportpreferably in the banking industry.

Key Responsibilities

Production Support & Reliability

• Monitor and maintain the health performance and availability of production systems.
• Investigate troubleshoot and resolve production incidents with minimal downtime.
• Perform L1/L2 support including prioritizing and managing incoming issues.
• Identify defects collaborate with development teams and track fixes based on severity.
• Implement and validate RFCs (Request for Change) as part of release cycles.
• Conduct pre and postvalidation during traffic diversion or infrastructure changes.

Monitoring & Observability

• Develop enhance and maintain monitoring tools alerts and dashboards using:
  • Splunk
  • Kibana
  • Grafana
• Ensure system metrics logs and traces are continuously captured and actionable.

Automation & Continuous Improvement

• Automate operational workflows to reduce manual tasks and enhance reliability.
• Improve system performance through tuning rootcause analysis and best practices.
• Maintain detailed documentation of incidents resolutions and SOPs.

CrossTeam Collaboration

• Work closely with development DevOps infrastructure and product teams.
• Participate in Agile/Scrum ceremonies and contribute to sprint deliverables.
• Support deployment processes and CI/CD pipelines.

MustHave Technical Skills

• Core Java (debugging code tracing log analysis)
• Monitoring & Observability:
  • Splunk
  • Kibana
  • Grafana
• Databases:
  • PostgreSQL
  • MongoDB
• Experience in SRE or Production Support roles (preferably banking/financial services)
• Strong in:
  • L1/L2 support
  • Debugging & performance monitoring
  • Incident management
• Handson with:
  • Spring Boot
  • REST APIs
  • CI/CD pipelines (GitHub Actions or similar)
  • ServiceNow (incident/change management)
• Strong knowledge of cloud services (AWS/Azure/GCP)

Soft Skills

• Excellent problemsolving abilities
• Ability to work under pressure in fastpaced environments
• Strong communication and crossteam collaboration
• Ownership mindset and proactive issue resolution