Operations Supervisor

Miami, FL - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Quadel is the kind of place where talented people meaningful work and a little fun come together to help communities thrive and while still getting the job done right. We are currentlyseeking an experienced Operations Supervisor to lead daily operations coordinate workflows and keep processes running smoothly and efficiently.

This role oversees staff monitors performance and ensures operational goals timelines and quality standards are consistently met. The ideal candidate is a proactive leader who enjoys problem-solving improving processes and supporting team success. If youre ready to take ownership guide a team and make an impact this role is for you.

DUTIES AND RESPONSIBILITIES

Plans organizes and supervises the work of administrative professional and technical employees involved in the day-to-day administration of the program.
Understands and follows HUD regulations the Administrative Plan and procedures.
Ensures staff supervised understands and follows and is trained on HUD regulations the Administrative Plan and procedures.
Ensures full compliance with assigned SEMAP indicators including Annual/Biennial HQS Inspections HQS Enforcement and HQS Quality Control Inspections. Ensures full points in assigned SEMAP Indicators.
Provides leadership and direction in establishing program goals objectives and policies.
Plans strategies specific to the area of supervision
Investigates and resolves problems involved in the management of the program specific to the areas of supervision.
Makes suggestions for procedure and process efficiencies and streamlining.
Advises the Managing Director of the status and needs of the program(s)
Writes and prepares weekly monthly and annual reports.
Maintains monthly SEMAP status data.
Conducts monthly quality control file reviews provides necessary feedback and follow up to Housing Specialists. Ensures errors are corrected accurately and timely.
Develops recommendations for improvement of operations and implements such improvements within delegated authority.
Demonstrates superior seamless customer service integrity and commitment to innovation efficiency and fiscally responsible activity.
Advises Managing Director immediately of any issues or complaints regarding discrimination legal issues etc.
Other duties as assigned

SUPERVISORY RESPONSIBILITIES

Directly supervises employees
Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws
Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

QUALIFICATIONS

Five years of responsible experience in the management of assisted and affordable housing programs including at least two years of supervisory experience and a bachelors degree in business public administration the social sciences or a related field. Other combinations of experience and education that meet the minimum requirements may be substituted.
Knowledge of program development monitoring and evaluation techniques principles and practices of public administration and public housing management community resources available to assist residents contract negotiation methods and legal procedure principles methods and practices of municipal budgeting.
Knowledge of and ability to use system of records i.e. Visual Homes Emphasys QualCheck QualTrack Word Excel etc.

Quadel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression age national origin disability veteran status or any other protected status under applicable law.

Quadel complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process.

Employment is contingent upon successful completion of preemployment requirements which may include background screening pre-employment drug test and verification of credentials.

This job description reflects the general nature of the position and is not an exhaustive list of duties or responsibilities.

Required Experience:

Manager

Quadel is the kind of place where talented people meaningful work and a little fun come together to help communities thrive and while still getting the job done right. We are currentlyseeking an experienced Operations Supervisor to lead daily operations coordinate workflows and keep processes runnin...

Plans organizes and supervises the work of administrative professional and technical employees involved in the day-to-day administration of the program.
Understands and follows HUD regulations the Administrative Plan and procedures.
Ensures staff supervised understands and follows and is trained on HUD regulations the Administrative Plan and procedures.
Ensures full compliance with assigned SEMAP indicators including Annual/Biennial HQS Inspections HQS Enforcement and HQS Quality Control Inspections. Ensures full points in assigned SEMAP Indicators.
Provides leadership and direction in establishing program goals objectives and policies.
Plans strategies specific to the area of supervision
Investigates and resolves problems involved in the management of the program specific to the areas of supervision.
Makes suggestions for procedure and process efficiencies and streamlining.
Advises the Managing Director of the status and needs of the program(s)
Writes and prepares weekly monthly and annual reports.
Maintains monthly SEMAP status data.
Conducts monthly quality control file reviews provides necessary feedback and follow up to Housing Specialists. Ensures errors are corrected accurately and timely.
Develops recommendations for improvement of operations and implements such improvements within delegated authority.
Demonstrates superior seamless customer service integrity and commitment to innovation efficiency and fiscally responsible activity.
Advises Managing Director immediately of any issues or complaints regarding discrimination legal issues etc.
Other duties as assigned

SUPERVISORY RESPONSIBILITIES

Directly supervises employees
Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws
Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

QUALIFICATIONS

Five years of responsible experience in the management of assisted and affordable housing programs including at least two years of supervisory experience and a bachelors degree in business public administration the social sciences or a related field. Other combinations of experience and education that meet the minimum requirements may be substituted.
Knowledge of program development monitoring and evaluation techniques principles and practices of public administration and public housing management community resources available to assist residents contract negotiation methods and legal procedure principles methods and practices of municipal budgeting.
Knowledge of and ability to use system of records i.e. Visual Homes Emphasys QualCheck QualTrack Word Excel etc.