Elastic AIOPS

Elastic AIOPS JD: Role Summary

This hybrid role combines engineering and development responsibilities to support the lifecycle of OpenTelemetry (OTel) agents and collectors ensuring robust observability across distributed systems. The position involves managing deployments troubleshooting and driving compatibility and integration enhancements.

Key Responsibilities

• Agent & Collector Management: Install configure upgrade and maintain OTel agents and collectors across Linux and Windows environments.
  
• Metrics & Logs Handling: Ensure accurate collection processing and forwarding of telemetry data (metrics logs traces) to observability platforms.
  
• Troubleshooting & Incident Support: Diagnose and resolve issues related to OTel components adhering to defined SLAs.
  
• Compatibility Analysis: Assess and implement version upgrades ensuring backward compatibility and feature adoption.
  
• API Integration: Develop and maintain integrations between OTel SDKs/APIs and application services.
  
• Automation & Best Practices: Implement automation for deployment and configuration using tools like Ansible and CI/CD pipelines.
  
• Documentation: Maintain technical documentation for processes upgrades and troubleshooting.
  

Required Skills

• Core Expertise:
  

• Strong knowledge of OpenTelemetry specifications SDKs APIs and instrumentation.
  
• Hands-on experience with OTel agent and collector lifecycle.
  

• Operating Systems: Linux and Windows administration.
  
• Observability Tools: Familiarity with Jaeger Prometheus Grafana Datadog Splunk ELK Loki SigNoz.
  
• Programming & Scripting: Proficiency in languages like Python Go or Java for API integration.
  
• Automation: Experience with Ansible CI/CD pipelines.
  
• Additional Skills: Kafka InfluxDB container orchestration (Docker/Kubernetes).
  
• Qualifications
  
• Bachelors degree in Computer Science Engineering or related field.
  
• 36 years of experience in observability monitoring or related domains.
  
• Strong problem-solving and analytical skills.