General Manager

Step 1: Phase 1 Certification
Begin by mastering all core Jersey Mikes positions to earn your first Certification the foundation for leadership within our system.

Pay: $16/hour tips (average $21/hour all-in)
Schedule: Minimum 45 hours per week in a fast-paced hands-on environment
Support: Youll be paired with a dedicated trainer and mentor to guide you through every station and standard.

Upon completion youll earn a $1/hour raise and move into Step 2 of your development journey.

Step 2: Phase 3 Certification
After completing your initial certification youll progress into Leadership Certification focusing on leadership operational execution and team development. This is where you begin running shifts making key decisions and leading with reliability and consistency.

• Gain hands-on management experience across multiple stores

• Learn scheduling labor management and financial fundamentals

• Demonstrate readiness for full-time leadership responsibilities

Upon completion youll earn another $1/hour raise and become eligible for selection into the Manager-in-Training Program.

Once youve shown strong leadership reliability and operational mastery you may be selected for the Manager-in-Training (MIT) Program an advanced development track designed to prepare you to lead your own store.

Schedule: 45 hours per week (mix of opening midday and closing shifts)
Oversight: District Manager & Training Store Manager
Check-ins: Bi-weekly Google Meet review sessions

Each checkpoint is two weeks

Checkpoint 1 Leadership & Operations
Run the store without oversight delegate effectively coach in the moment manage prep levels and execute efficient shifts while organizing catering.

Checkpoint 2 Numbers & Systems
Understand labor food cost and P&L; take ownership of ordering invoices inventory and key platforms (Flexepos Crunchtime Harri etc.).

Checkpoint 3 Details & Culture
Control waste and portioning execute POFs drive grassroots efforts engage the community and lead from the front with strong presence and energy.

Checkpoint 4 Ownership & Leadership
Own scheduling forecasting accountability and training (Phase 1 & 3); develop shift leads and lead weekly training plans.

Checkpoint 5 Acting Manager
Run the store independently lead interviews oversee Zenput and comment cards manage food cost train leaders and handle higher-level responsibilities like ordering and bank runs.

Your development is performance-driven not time-based. Each step brings higher pay deeper responsibility and greater opportunity. The faster you learn lead and take ownership the faster youll advance.

Grow from Crew Member to General Manager through consistent training accountability and leadership all within the Legend Subs system. This timeline is based on your commitment and ability to learn quickly.