Vice President of Training & Support Big Flavor Brands

The Vice President of Training and Support is a strategic executive leadership role responsible for directing the companys field training onboarding and operational support strategies. This position ensures that all employees possess the skills and knowledge needed to drive performance maximize safety and meet high quality standards. The VP will lead the creation of engaging scalable learning programs and act as a crucial support partner to operations and human resources to ensure consistent execution.

Responsibilities:

• Strategic Leadership: Develop and implement training and talent development strategy aligned with business goals expansion plans and company culture.
• Field Support & Operational Excellence: Partner with Operations leaders to assess skill gaps identify training needs and deliver tailored training solutions that enhance field operations product quality and customer service.
• Food Safety & Compliance Training: Oversee the implementation of mandatory compliance training including FDA/USDA regulations HACCP GMPs and sanitation procedures ensuring 100% adherence to food safety policies.
• Curriculum Development & Technology: Lead the design and delivery of blended learning solutions and manage the companys Learning Management System (LMS) to track effectiveness.
• Onboarding & New Location Openings (NRO): Architect onboarding processes and lead training strategies for new site openings ensuring operational readiness.
• Team Leadership: Hire manage and mentor a high-performing training team.
• Budget & ROI Management: Manage the training department budget allocating resources efficiently and tracking ROI to report on the effectiveness of training programs to executive leadership.
• Change Management: Lead the training initiatives associated with new policies system rollouts or menu changes serving as a key liaison between corporate and field teams.
• Corporate Store Management: Ability to manage hire and train for corporately run locations.  Keeping in line all financials and KPIs.

Qualifications :

• Bachelors degree (B. A. B.B.A. or B.S.) or equivalent from four-year college or university; or Associates degree (A. A. or A.S.) or equivalent from two-year college or technical school; or three to five years related experience in brand industry and/or training business development marketing sales; or equivalent combination of education and experience.
• An individual should have strong working knowledge of Microsoft Office Suite Internet Explorer or Google Chrome Customer Relationship Management systems Teams Zoom and scheduling software.
• Schedule flexibility and willingness to travel as needed

Once you become part of our amazing team of winners youll enjoy:

Competitive compensation

Comprehensive training to hone your skills at our headquarters

Travel opportunities

Medical Dental Vision and Life insurance coverage

Short- and Long-term disability insurance

Generous time off and paid Holidays

401(k) plan with company match

Employee Development Programs

Social gatherings and team building activities

Leadership workshops for personal development

Recognition for our top performers

Philanthropy a chance to give back to the community

Join us at United Franchise Group a global leader for entrepreneurs!

Apply today!

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time