Associate Director Student Financial Services

Under the supervision of the Director of Student Financial Services the Associate Director of Financial Aid is responsible for the comprehensive administration of
financial aid to graduate and medical students. The Associate Director is involved in the continuum of aid administration through the application process need analysis
verification awarding of aid based on established packaging parameters the use of professional judgment disbursement of aid mandated loan entrance and exit
counseling and loan repayment counseling.

• Manages the administration of a comprehensive program of financial assistance to students while adhering to all federal state and college policies and regulations related to the disbursement of state aid and Title IV programs
• Participates in program and statistical reviews/audits including A133 FISAP LCME Part 1B LCME Tuition and Fee Questionnaire etc.
• Assists the Director with developing and implementing financial aid policies and procedures including ensuring the office procedures manual is
  maintained
• Participates in Financial Aid Managements testing new releases and training SFS staff on updated functionality
• Assists the Director with developing and implementing financial aid policies and procedures including ensuring the office procedures manual is maintained
• Works with the Director to draft responses to audit inquires and assist with implementation of recommendations
• Serves as secondary contact for federal state and internal auditor
• Develops regular training materials and presents training session to SFS staff and surrounding offices incorporating all pertinent regulatory changes
• Maintains master calendar of all federal state and institutional reporting dates and ensures compliance
• Provides information to students and the public through formal presentations at workshops meetings and classes and through written communications to stakeholders
• Awards student aid based on application and documentation review conducting need analysis exercise of professional judgment calculating
  awards based on packaging parameters and certifying federal/institutional loan disbursements
• Assists with other financial aid duties as assigned and other duties assigned by the Director of Student Financial Services

• Minimum of 4-5 years of related work experience in financial aid and student financial counseling
• Bachelors Degree required Masters degree preferred
• Must be detailed oriented and have excellent customer service organization and planning prioritization problem solving follow through time management and oral and written communication skills
• Experience in Microsoft Office Suite Office 365 need analysis programing and technological experience with financial aid computer application
  systems (i.e. Datatel Colleague Powerfaids Banner PeopleSoft etc.)

Non-Bargaining Unit 802 - Enrollment Services - ISM Icahn School of Medicine