[BZA] Salesforce Consultant
Job Summary
Project the aim youll have
Our client is a leading e-commerce company specializing in fashion shoes accessories beauty i.e. a retail/online fashion platform.
Position how youll contribute
- Analyze business processes and identify areas for improvement using Salesforce.
- Gather document and prioritize business requirements from stakeholders.
- Create user stories use cases and process maps.
- Collaborate with Salesforce administrators and developers to design solutions.
- Conduct testing of new functionalities (UAT SIT) and support deployment.
- Lead workshops and training sessions for end users.
- Prepare business and system documentation.
- Monitor the effectiveness of implemented solutions and recommend improvements
Qualifications :
Expectations the experience you need
- Proficient CRM B2B process excellence experience (sales service support/care) and process mapping skills.
- 6 years working on the Platform.
- Driving complex projects and end to end ownership.
- Experience with agile methodologies (e.g. Scrum).
- Experience using process design tools (e.g. Signavio)
Additional Information :
Our offer professional development personal growth
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Non-corporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Well-being initiatives
Remote Work :
Yes
Employment Type :
Full-time
About Company
Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities these are a few words that describe an average day for us. Building cross-functional engineering te ... View more