Primary Details

Role Highlights

• Hong Kong Hybrid and permanent
• Happy to talk flexible working
  

The Opportunity

You will lead the strategic direction business planning and performance of QBE Mortgage Insurance Asia ensuring growth and compliance across the region. Champion robust governance continuous improvement and superior customer service while building strong relationships with stakeholders and regulators. Drive innovation and expansion develop business opportunities and foster a high-performing rewarding cultural environment within QBE MI HK.

About QBE

At QBE we get to the heart of what matters for our customers. And we do it all with a human touch.

Were an international insurer with more than 13000 people working across 26 countries which means were big enough for your ambitions yet small enough for you to make a real impact. Its an exciting time. Were building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact at work and in the world As part of the QBE team youll get to spend every day working with people who are passionate talented and kind.

Your New Role

Strategy and Planning

• Responsible for the overall performance of the QBE Mortgage Insurance (MI) Asia platform
• Ensure the Asia Operation continues to make a positive contribution to QBE MI as well as the QBE Group
• Ensure strategic business initiatives as mandated by QBE MI Asias Board of Directors are properly communicated to and carried out by the QBE HK team
• Drive business performance through effective planning control and support mechanisms to ensure delivery of the business plan
• Contribute to the development of and have accountability for the delivery of the MI HK strategic direction
• Develop and deliver an effective MI model for all financial objectives

Policy Process and Procedures

• Ensure the Asia operations fully comply with all corporate governance and regulatory requirements
• Maintain a robust framework of financial controls to ensure compliance with legal and regulatory requirements and principles of sound financial management
• Oversee the continuous improvement of services delivered to the business/clients to ensure the function continues to develop and best support business objectives

Environmental Awareness/Customer Focus

• Responsible for the delivery of effective and efficient provision of customer service for QBE MI HK
• Develop additional business opportunities in other countries in the region
• Ensure the effective promotion and defence of QBE MIs reputation internally and externally
• Develop and maintain relationships with local and foreign regulators
• Create and sustain a cultural environment in which high performance and appropriate reward is considered to be the acceptable norm
• Build and maintain strong and effective relationships with key internal and external business stakeholders to ensure that service delivery meets the expectation of key business stakeholders
• Manage strategic partnerships that enable MI HK to have a positive influence on the competitive advantage and profitability of the global MI business
• Communicate updates to and changes in the MI HK strategy to stakeholders
• Develop and foster a service orientated culture within MI HK through a business relationship operating model

Technical Performance

• Submit business forecasts and budgets and recommend major policy changes and developments
• Monitor and direct overall operations to achieve revenue and expense budgets and the satisfactory performance
• Negotiate major deals and financial arrangements

People Management

• Develop and drive cultural improvement within the MI HK team
• Attract develop and retain a high-quality workforce with the knowledge and skills to deliver excellent MI outcomes and service
• Lead a workforce to be in line with the future direction of MI implement a workforce plan that meets current Global Asian & ANZO requirements and future business plans

About You

• Leading edge knowledge of mortgage insurance industry of Hong Kong is a MUST
• Relevant experience in all aspects of general management at a senior level including functional areas
• Relevant tertiary qualifications and management training
• Strong leadership and motivational ability
• Strong understanding of regulatory and compliance licensing requirements
• Ability to lead strategic change
• Ability to lead and inspire people at operational and strategic levels
• Substantial experience in managing a complex regulated business

Benefits

We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:

• Hybrid Working a mix of working from home and in the office to enhance your work/life balance
• Life Leave supporting the life events we all experience leaving your annual leave for rest
• Free holistic wellbeing coaching nutritional confidential counselling financial and legal advice

Awards & Recognition

We value our employees experience with us and are proud to have been recognised for the following awards:

• Qorus Reinvention Awards APAC 2025: Gold winner in the ESG category
• Digital Insurance Awards APAC: Digital Insurance - Insurer Leader 2025
• HKB Technology Excellence Awards: Automation - Insurance

How to Apply

If youre looking for a career that combines your expertise and your empathy click Apply today.

Your career. At the heart of it.

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.