Product Owner Payments Operations Platform
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
is a global fintech building trading and investment products used by millions of clients across multiple regulated markets. Our platform sits at the intersection of complex financial infrastructure and intuitive user experience - and the technology powering it is what sets us apart.
As we scale were strengthening the product teams behind our core financial operations and are looking for a Product Owner - Payments Operations Platform to lead one of the most critical internal domains.
This role focuses on building and evolving the agent-facing payments back office - the tools workflows and systems used by Operations Risk and Compliance teams to manage deposits withdrawals verification and transaction will define the vision roadmap and execution strategy for this platform working closely with Engineering Design Data Payments Core and Compliance stakeholders to deliver scalable reliable and efficient operational tooling.
Your mission
Improve the efficiency control and scalability of payments operations by:
- Reducing manual effort through automation and better tooling
- Increasing speed and accuracy of operational decisions
- Strengthening controls across deposits withdrawals and verification flows
- Providing clear visibility into transactions and payment states
Your responsibilities
- Own product vision strategy and execution for the Payments Operations Platform
- Lead development of agent-facing tools across key domains:
- Bank Deposit Review & Automation (queues rules engine validations)
- Payment Method Verification (integration orchestration with providers like Sumsub / KYCAID)
- Withdrawal Processing (manual review approvals escalations)
- Transaction lifecycle management & visualisation (unified operational view and control)
Bulk Payment Operations (batch processing tools)
- Drive continuous improvements in payment UI and operational workflows on a quarterly basis
- Optimize key metrics such as processing time error rates automation rate and operational load
- Translate complex operational and business requirements into a clear prioritized backlog
- Work closely with Payments Core teams while maintaining clear ownership boundaries (operations tooling vs processing layer)
- Manage integrations and external interfaces across payments operations domains
- Align stakeholders across Operations Risk Compliance and Engineering
Scope clarification
This role focuses on back-office tooling and operational workflows not on:
- PSP integrations or payment processing pipelines
- Client-facing payment UX (e.g. deposit forms)
Were looking for
- 3 years of experience as a Product Owner / Product Manager in fintech payments or a regulated environment
- Strong understanding ofpayments operations including deposits withdrawals and reconciliation workflows
- Experience building or improvinginternal tools / operational platforms
- Familiarity withverification flows (KYC/KYB) payment methods and transaction lifecycles
- Ability to work with APIs backend systems and engineering teams on system design decisions
- Strong analytical mindset with a focus on operational efficiency and automation
- Proven ability to manage stakeholders across Operations Risk Compliance and Engineering
- Comfortable owning a single-threaded team and driving delivery end-to-end
Nice to have
- Experience with rule engines automation systems or decisioning frameworks
- Exposure to providers likeSumsub KYCAID or similar verification tools
- Understanding of IBAN validation name matching and payment risk controls
Why this role matters
Payments operations is where customer experience risk control and business efficiency intersect. This role sits at the heart of that system - turning complex manual processes into scalable reliable products.
If you want to push this even further the next upgrade would be making responsibilities more impact-driven (with metrics) instead of activity-based - thats usually what attracts stronger candidates.
If you want to push this even further the next upgrade would be making responsibilities more impact-driven (with metrics) instead of activity-based - thats usually what attracts stronger candidates.
About Company
Enjoy online trading like never before. With Capital.com’s app, you can discover investment opportunities on leading financial markets. Access the latest trading insights at the touch of a button, as well as in-depth educational features, comprehensive financial analysis and the day’s ... View more
