Account Manager
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Monthly Salary:
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking aPrint Account Managerto serve as the primary contact advocate and growth driver for assigned customers with a strong focus on expanding accounts and driving new business this role you will proactivelyidentifyand capitalize on sales and upsell opportunities to support the companys revenue growth targets whileoptimizingproduction to meet/exceed cost quality and delivery targets.
About the Role:
In this opportunity as aPrint Account Manager you will:
Customer Relationship Management & Sales Growth: Proactively build and nurture internal/external customer relationships drive sales initiatives byidentifyingneeds and recommending solutions and work with sales/marketing teams to develop account strategies and capture new business
Customer Communication & Support:Customer-facing relationships.Monitor job status ensure deadlines are met represent customer and manufacturing interests in decisions andfacilitatedocument/sample transfers between departments
Customer Feedback & Business Development: Capture and report customer feedbackidentifyupsell/cross-sell opportunities providequotesand negotiate pricing andidentifyrecurring problems with recommended solutions
Production Planning & Coordination: Perform Material Requirements Planning responsibilities coordinate and verify specifications/materials/scheduling for jobs andidentifyprocess requirements for production orders
SAP System Management: Forecast products in SAP aligned with sales projectionsmaintainmaterial master data create and release production orders withaccuratedetails and determineappropriate lotsizes
Process Improvement & Special Projects: Lead initiatives to improve workflow systems processes and procedures that support business growth and operational efficiency
System Testing & Quality Assurance: Perform necessary system testing to ensure operational reliability and accuracy of production processes
Cross-Departmental Collaboration: Work closely with production and internal departments serve as a resource to Production Account Coordinators and support various production needs
Training & Facility Management: Lead manufacturing facility tours and train other tour guides to support business development activities
Flexible Production Support: Provideadditionalsupport for production needs as requested including flex laborassistanceand other operational requirements
About You:
Yourea fit for the role ofCommercial Print Account Managerif you have:
Strongcustomer-facing experiencewith proventrack recordinidentifyinggrowth opportunities account management and business development preferably in printing or manufacturing industries
High-levelproficiencyin SAP and Microsoft applications with knowledge of printing methods equipment capabilities and material requirements
Understanding of scheduling forecasting processes and manufacturing operations ideally with experience as a production planner or scheduler in printing/manufacturing environments
Strong mathematical analytical and logic skills to support decision-making and problem-solving in technical and business contexts
Demonstrated ability to develop andmaintaingrowth-oriented relationships with customers with strong commitment to customer service and proven success in driving account expansion
Ability to build productive working relationships across production departments and with management teams toleveragemanufacturing knowledge and cap
Bachelors degree or equivalent experience in a related field with preference for candidates having customer service or account representative experience in relevant industries
#LI-CB1
Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities including veterans with disabilities and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process you may contact our Human Resources Department at. Disability accommodations in the recruiting process may include things like a sign language interpreter making interview rooms accessible providing assistive technology or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.
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Required Experience:
Manager
About Company
Thomson Reuters CoCounsel is AI technology built by industry experts, backed by authoritative content and equipped with best-in-class security.
