Service Engineer

Join a global market leader in Engineering & Integrated Solutions that is revolutionizing the Fire & Security sector with state-of-the-art technology! Johnson Controls boasts an impressive portfolio of renowned fire & security brands like Tyco ADT Esotec and more.

At our Vindex brand we are driven by a passion to make a positive impact on lives worldwide. Together we provide cutting-edge security solutions that safeguard people and the environment while giving back to our communities. We thrive on solving todays challenges and continuously ask Whats next

Step into a role that places you at the forefront of innovative solutions protecting businesses. We are constantly evolving to stay ahead of the competition and we need forward-thinking individuals who share our mission to create a safer world.

What You Will Do:

As a Service Engineer youll play a crucial role in servicing advanced Security Systems including Intruder Alarms Access Control and CCTV Systems. You will deliver top-notch customer service while adhering to industry standards armed with exceptional technical knowledge. Were seeking proactive engineers who can anticipate and resolve issues before they escalate. This is an incredible opportunity for skilled engineers to join a high-performing team focused on a specific geographic region offering unparalleled career advancement within a market-leading brand!

How You Will Do It:

• Deliver outstanding Customer Service that exceeds expectations forging strong relationships with internal and external customers.

• Service devices with care ensuring a safe and responsible working environment to prevent injuries property damage and wasted materials.

• Efficiently manage your time and prioritize tasks effectively.

• Accurately complete Engineer work reports handover certificates/BSIA Certificates or checklists as required.

What We Look For:
Essential:

• Experience in the Fire & Security industry

• Valid driving license

• Capability to lift and climb ladders

• Prior experience in a customer-facing role

Preferred:

• Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC

• Experience with Honeywell ACT and Hikvision systems

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