Operations Manager, Fulfillment Center
Job Summary
Responsibilities:
- Ensure a safe work environment for all associates
- Lead and supervise a team of Area Managers Team Leads as Direct reportees supported by PAs and Associates in FC Operations
- Responsible for the overall Safety Quality Productivity and Delivery performance of department Operations
- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
- Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Ensure BM rates and OP2 throughput deliverables
- Interfacing well with other Operations Managers. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Lead ART (Annual Sale) events from capacity planning perspective and prepare Man Material Machine in its perspectives.
- Ensure best practices in people management and accountable for FCs compliance Connections and scorecards.
- Understand Flex levers take up new Amazon technicalities associated with the roles requirements and Amazon ERP systems.
Education requirements- Preferably Engineering/MBA background with an experience of 7years
About the team
As the Department Head will lead a team of Area Managers and Team Leads.
- 3 years of employee and performance management experience
- Bachelors degree or equivalent or 3 years of performance metrics process improvement or lean techniques experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- 1 years of performance metrics process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more