Director, Global Patient Engagement
Job Summary
Director Global Patient Engagement
Locations GSK HQUK New Oxford Street
Reports to:Senior Director Global Patient Engagement Lead
At GSK we are ambitious for patients. As the healthcare landscape continues to evolvebringing new stakeholders data sources and expectationswe are committed to ensuring that the patient voice meaningfully informs how medicines are developed evaluated launched and delivered to patients. This includes patient engagement across drug development regulatory decisionmaking health technology assessment launch planning and patient care.
Role Overview
The Director Global Patient Engagement is adirectorlevel leadership role within the Patient Focused Development (PFD) team at GSK. Your primary responsibility will be to develop and manage the global patient advocacy and engagement strategy for a specific asset. You will be accountable for shaping and embedding meaningful compliant and strategically aligned patient engagement across the full asset lifecycle from early clinical development through first line launch and post launch in market execution.
The role ensures that patient insights lived experience and priorities are systematically integrated into clinical development decision making clinical trial design and execution global medical strategy and global product strategy. This creates continuity between early development decisions and patient relevant positioning evidence generation education and scientific communication throughout launch and in market phases.
This role involves partnering with Global Clinical Development to ensure patient input informs clinical trial protocols study design and patient facing materials (including Informed Consent Forms) with a focus on reducing unnecessary patient burden improving trial experience and supporting recruitment retention and feasibility.
In parallel the role works in close collaboration with Global Medical Affairs (GMA) and Global Product Strategy (GPS) and other key stakeholders to translate patient insights into patientcenteredfrontline strategies launch planning and post launch optimization ensuring that patient experience is consistently reflected in how GSK plans for communicates about and delivers value.
A core accountability of the role is toestablish sustain and lead long term trusted relationships with patient organizations patient advocates and patient leaders acting as a credible ethical and compliant external representative of GSK. Theserelationships enable a deep understanding of patient needs and priorities and ensure patient insights meaningfully inform decision making.
The Director has a strong external presencerepresentingGSK and its assets in relevant patient advocacy forums disease area meetings and external engagement platforms strengthening GSKs reputation as a trusted ethical and patientcenteredpartner across both the R&D and healthcare ecosystems.
The role operates in close partnership with Clinical Development Global Medical Affairs Global Product Strategy Commercial Communications Insights Digital Scientific Communications and Regional and Local Operating Company (LOC) teams leading the development and execution of integrated patient engagement and advocacy strategies that support effective global to local execution.
This role willprovideYOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
Lead and embed the global patient engagement and advocacy strategy across the full asset lifecycle from clinical development through launch and post launch ensuring alignment with Clinical Development Global Medical Affairs (GMA) and Global Product Strategy (GPS).
Ensure patient insights lived experience and priorities are systematically integrated into clinical development decision making including clinical trial protocols study design and patient relevant aspects of study execution.
Partner closely with Global Clinical Development teams to incorporate patient input into clinical trial design conduct considerations and patient facing materials (including Informed Consent Forms) with a focus on reducing patient burden and improving trial experience.
Translate patient insights into actionable input for R&D Global Medical Affairs and Global Product Strategy informing first line launch planning evidence generation education initiatives scientific communications and in market optimization.
Serve as the global subject matter expert on patient experience and engagementfacilitatingmeaningful patient input across a highly matrixed organization spanning R&D Medical and Commercial functions.
Develop sustain and lead strategic relationships with patient organizations advocates and patient leaders acting as a trusted ethical and compliant external representative of GSK.
Design and oversee patient insight gathering and engagement activities including participation in patient advocacy forums disease area meetingsand sponsored initiatives to continuously inform strategy and improve patient outcomes.
Support lifecycle optimization and innovation efforts ensuring patient perspectives inform asset expansion innovation opportunities andlong-termvalue delivery.
Identify manage and proactively mitigate patient engagement risks ensuring adherence to HIPAA patient privacy requirements regulatory expectations and all corporate compliance and ethical standards.
Manage patient engagement budgets and champion digital and AI enabled innovation partnering with the Patient Future program to increase efficiency and amplify the impact of patient insights.
Basic Qualifications & Skills
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:
Bachelors degree in healthcare. life sciences patient experience communications.
Provenexperience leading or coleading patient engagement initiatives with documented impact across at least two phases of the medicine lifecycle (development launch and/or inmarket).
Experience leading or supporting patient engagement activities in pharmaceutical biotech healthcare advocacy or research settings.
Strong communication relationship building and influencing skills across diverse internal stakeholders and the patient community.
Experience translating patient insights into actionable strategies across development launch and in market phases.
Demonstrated ability to work effectively in a business focused manner while engaging collaboratively and compassionately with patients and patient representatives.
Solid understanding of the drug development lifecycle and/or Medical Affairs environment.
Preferred Qualifications & Skills
Doctorate (PharmD PhD MD) or other degree in healthcare (NP PA) or equivalent job experience that provides this background.
Familiarity with digital and emerging (including AI enabled) approaches to patient engagement and insights.
Ability to think strategically andoperateeffectively in complex matrixed organizations.
Ability to pivot to new areas of focus quickly assimilate information andidentifycritical questions that drive decision-making and planning.
We are committed to creating an inclusive workplace where everyone can thrive. If you are passionate about making a difference and have the skills and experience we are looking for we encourage you to apply.
Closing Date for Applications:23rdApril2026 (EOD)
Please take a copy of the Job Description as this will not be available post closure of the advert.When applying for this role please use thecover letterof the online application or your CV to describe how you meet the competencies for this role as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.
Why GSK
Uniting science technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade as a successful growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale.
People and patients around the world count on the medicines and vaccines we make so were committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients accountable for impact and doing the right thing is the foundation for how together we deliver for patients shareholders and our people.
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability genetic information (including family medical history) military service or any basis prohibited under federal state or local law.
We believe in an agile working culture for all our roles. If flexibility is important to you we encourage you to explore with our hiring team what the opportunities are.
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Director
About Company
About us We are a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We have 3 global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products.