Regional Learning Manager, INFC Learning and Development

Regional Learning Manager - FC

Here at Amazon we are currently looking to hire an experienced Training Manager to join the team and manage all aspects of the Learning function in the Fulfillment Center environment.

The role will require a level of geographical flexibility in base location within India.

This role reports to the Senior Manager and includes the following core responsibilities:

Management
Be responsible for the L&D function and its productivity towards meeting the business needs for all FCs of the region
Ensure that work is continually aligned to meet the global standards and is aligned with Amazon learning policies
Act as a proactive and productive liaison/partner within India and the Corporate Learning Department
Foster and develop the growth of front-line associates & FC managers
In conjunction with the HR business Partners create and implement training plans for managers learning and development Associates and others (i.e. participating in and conducting needs analysis skills development classes cross-training etc.)
In conjunction with HR facilitate orientation of permanent and temporary employees communicate policies and procedures to managers and new employees as needed
Ensure that the FC Learning group creates/updates accurate and useful information on job tasks SOPs (Standard Operating Procedures) and training aids/visuals
Manage learning resources including budget headcount equipment and materials
Support the Operational Excellence Team in the implementation of change based on Kaizen activities (process improvement)
Provide support guidance and auditing for temporary Associates and shop floor trainers
Evaluate the effectiveness of training activities in relation to business goals
Production:
Actively seek clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of FC performance and goals
Fully understand workflow and daily production goals and seasonal peak
React quickly and efficiently to production and scheduling conflicts
Manage projects across the FC that support the improvements in quality productivity and the safety of employees
Design and deliver training to employees who will support the L&D team during peak

Administrative
Ensure integration within the country-wide networked approach to Learning
Create and manage training content and documentation
Ensure gathering and tracking training metrics through Training console
Communicate and deliver Learning goals assignments and progress
Fully understanding the safety procedures for the FC

- 2 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays

- 1 years of performance metrics process improvement or lean techniques experience

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