AMLKYC Team Lead Senior Associate

Makati City - Philippines

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Fraud Investigations & Regulatory Enforcement (FIRE)

Management Level

Senior Associate

Job Description & Summary

The Team Leader is responsible for the day-to-day leadership performance management and delivery execution of assigned KYC or Transaction Monitoring teams. This role ensures analysts and quality control staff operate efficiently consistently and in line with agreed service levels quality benchmarks and risk standards.

The Team Leader acts as the primary point of coordination between delivery teams and operations leadership focusing on workforce management issue resolution and continuous performance improvement.

Delivery & Execution Management

Lead and manage day-to-day delivery of assigned KYC or TM workloads
Allocate cases manage priorities and balance team capacity against delivery targets
Monitor productivity quality outcomes and adherence to turnaround times
Identify delivery risks bottlenecks or capacity gaps and escalate proactively

People Leadership

Provide ongoing coaching guidance and performance feedback to analysts and QC staff
Conduct regular check-ins huddles and performance discussions
Support onboarding and ramp-up of new team members
Foster accountability engagement and a high-performance team culture

Quality & Risk Oversight

Reinforce compliance with policies procedures and regulatory expectations
Support quality remediation efforts and reinforce learnings from QC feedback
Ensure accurate documentation system usage and audit readiness

Stakeholder & Operations Support

Act as first-line escalation point for delivery issues and operational risks
Provide status updates metrics and insights to Operations Managers
Support implementation of process updates changes in scope or client requirements

Required Qualifications & Experience

Bachelors degree or college graduate in Accounting Finance Business Economics or a related field
Typically 5 years of experience in financial crime operations KYC Transaction Monitoring or related AML functions
At least 2 years of experience leading or supervising teams in a delivery or operations environment
Strong working knowledge of either KYC or Transaction Monitoring processes and regulatory expectations
Experience working in high-volume regulated or managed services environments
Strong analytical and problem-solving skills with the ability to make sound judgment calls
Strong written and verbal communication skills

Certifications & Training (Advantage)

CAMS ICA or other AML-related certifications
People management leadership or supervisory training
Lean Six Sigma (Yellow/Green Belt) Agile or project management training
PMP or equivalent (advantage not required)

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Anti-Bribery Anti-Money Laundering Compliance Business Ethics Code of Ethics Communication Compliance and Governance Compliance and Standards Compliance Auditing Compliance Frameworks Compliance Program Implementation Compliance Reporting Compliance Review Compliance Risk Assessment Compliance Training Controls Compliance Creativity Cybersecurity Risk Management Data Analysis and Interpretation Data Protection Management (DPM) Disability Support Embracing Change 30 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

Government Clearance Required

Yes

Job Posting End Date

Required Experience:

Senior IC

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismFraud Investigations & Regulatory Enforcement (FIRE)Management LevelSenior AssociateJob Description & SummaryThe Team Leader is responsible for the day-to-day leadership performance management and delivery execution of assigned KYC or Tra...