Patient Support Programs Therapeutic Area Partner
Job Summary
The PSP Therapeutic areaPartneris responsible fordriving the development and implementation of the international strategy for the assigned business unit as well as for potential future line extensions indications and assets. This critical role will be responsible for working closely withcountry Patient Services Leadsand cross-functional teamat global and local level(e.g.medicalmarketing market access commercial operationspatient advocacycompliance IT legal regulatory training medical)toset up services andimprove performancefor ongoing programsto better serve patients.
An essential element of success is a demonstrated ability to influence without authority and successfully negotiate and collaborate cross-functionally. Reporting to the Head of Patient SupportProgramsthis role is a high-profile position with the opportunity to make a major impact on patients lives and at Alexion Astra Zeneca Rare Disease.
You willbe responsible for:
Leading best-in-class strategy and operating model for the assigned TAs including launch planning for future indications and line extensions focused on exceptional patient experience and continuous improvement
Partnering closely with Marketing Market Access Legal Compliance Quality Drug Safety Commercial Operations IT Training third parties and vendors to ensure that patient support programs and messaging are effectively meeting the needs of patients
Focus on creating above markets solutionswhere scalability is applicable and in line with theoperatingmodel
Partner with the cross-functional team to define TA specific KPI and metrics to embed in the PSPsand drive the roll-out across the countriestodemonstratethe value of the programs.
Collaborating with local PSP teams in their TA to drive actionable recommendations and ensure effective and compliant implementation of PSP
Internally benchmarking PSP performance in their TA toidentifygaps and look for opportunities for innovation
Create communication plans for internal and external communicationto increase awareness of Alexion/AZ RDUcommitment to serve patients(above TAs)
Working closely with other members of PSPTeam toensure alignment with the overall strategy and drive department-wide optimization
Drive ad-hoc assigned strategic projectto elevateeffectiveness and efficiency of PSPs management
Always conducting work consistent with Alexions valuespoliciesand procedures
You will need to have:
Bachelors degree in a scientific field
At least8years of experience in pharmaorcustomers facing roles
Thorough understanding of PSP or patient services.
Exceptional communication skills and ability to build strong cross-functional partnerships.
Understanding of compliance regulations and guidance governing PSP in International
Launch experience and/or experience in high growth areas
Rare disease/high-value biologics experience an asset
High levelof interpersonal skills and highly adept in both verbal & written communication
Fluency in English both written and oral mandatory any other language would be an asset
We would prefer for you to have:
Advanced degree (RN MBA MPH PharmD PhD MD) preferred
Appendix B:Physical and Mental Requirements
It is critical that when we draft a job description we consider and convey all the demands of the job and the environment in which the job is performed.To convey all the demands of the job and environment we must describe not only specific projects and deliverables but also mental and physical expectations.A well writtenjob description that includes mental and physical requirements helps to ensure we are transparent with candidates we attract and select qualified talentandthat we can have effective conversations about qualifications during employment.
Please select the applicable position type from below and include this paragraph exactly as written as your last bullet point in the You will need to have section:
The duties of this role aregenerally conductedin an office environment. As is typical of an office-based role employees must be able with or without an accommodation to: use a computer; engage in communications via phone video and electronic messaging; engage in problem solving and non-linear thought analysis and dialogue; collaborate with others; maintain general availability during standard business hours.
Date Posted
13-abr-2026Closing Date
26-abr-2026Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment training compensation promotion and other terms and conditions of employment based on race color religion creed or lackthereof sex sexualorientation age ancestry national origin ethnicity citizenship status marital statuspregnancy (including childbirth breastfeeding or related medical conditions) parental status (including adoption or surrogacy) military status protected veteran status disability medical condition gender identity or expression genetic information mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin aninteractive dialogue with Alexion regarding an accommodation please contact . Alexion participates in E-Verify.
About Company
Alexion is a global biopharmaceutical company focused on developing life-changing therapies for people living with rare disorders.