Manager Communication Coach
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Human Capital (HC)Management Level
ManagerJob Description & Summary
At PwC our people in talent and development focus on finding deploying training and enabling talent through talent identification and enhancing employee skills and knowledge fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate assess educate and train employees in line with market developments and firm strategy.As a learning and development generalist at PwC you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.
The Transforming Client Communication (TCC) program seeks to build the business communication skills of PwC professionals in the Acceleration Centre (AC) offices to develop client-ready professionals.
Job Descriptions
Work closely with local AC L&D team
Deliver effective communication training targeting English business and cultural communication skills
Coach individual professionals on communication learning plans and track progress
Enhance existing programs to include cultural and business content
Review and roll-out learning materials from training partners and vendors
Plan and host social and learning events to build awareness of TCC program in local AC Offices
Manage relationships with local leadership to understand the required client communication competencies for professionals to demonstrate on the job to fine tune coaching
Facilitate design develop and deployment of innovative training programs to target specific communication skills aligned with business needs
Lead and support major on-going learning projects to ensure successful deployment on time
Adapt to digital technology applications/platforms to deliver communication training
Job Requirements:
- 8 years of experience in language teaching creating and deploying learning solutions or managing learning projects in blended learning environment ( F2F and Online).
- Masters degree/Certificate/ Diploma from a recognized university (Local/International) in English/English Language Learning (ELL)/English as a Second Language (ESL)/English for Speakers of Other Languages (ESOL)/Linguistics.
- CELTA/TESOL certification is an added advantage.
- Excellent written and verbal communication skills including training facilitation and presentation skills
- Familiarity with adult learning theory and instructional methods especially with respect to language learning and communication skills
- Demonstrated ability to prioritize workload meet project deadlines and drive projects to completion with limited guidance and direction
- Experience and ease in working with diverse groups of people
- Ability to team and adapt to a diverse set of professionals on projects
- Coach/Mentor junior team members
- Excellent relationship management skills with clients
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Adult Learning Theories Analytical Thinking Career Training Coaching and Feedback Communication Content Curation Content Strategy Contract Management Creativity Curriculum Development Data Reporting Design Thinking Developing Presentations Developing Training Materials E-Learning Development Embracing Change Emotional Regulation Empathy Event Set Up Executive Education Facilitated Discussions Facilitate Training Sessions 36 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Up to 20%Available for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Manager
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more
