Business Support Consultant
Johannesburg - South Africa
Job Summary
To support in maintaining stability availability and reliability of services and application by facilitating various Service Management process and associated activities including level two support with business or domain knowledge to ensure continued and quality service across geographies.
Qualifications :
Minimum Qualification
- Diploma in Information Technology
Experience Required
- Technology experience t
- 3-4 years experience in Service Management Domain specific technology experience Level 2 technical support
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things
- Developing Expertise
- Documenting Facts
- Establishing Rapport
Technical Competencies:
- Application Knowledge for Support
- Application Support
- Data Analysis and Inference
- Documenting
- Risk Management
- Service Level Management
- Stakeholder Management (IT)
Remote Work :
No
Employment Type :
Full-time
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more