Digital Product Manager

The Product Managerleads the development and optimization of our growth and retention digital  this role you will collaborate with a team of cross-functional partners includingproduct managers engineers UX/UI designers marketers and business stakeholders to deliver technical solutions that enhance user experience performance and business outcomes. You will own theend-to-end product lifecycle from strategy to execution ensuring alignment with business goals and continuous improvement. 

This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule working from our casual pet-friendly office at least 3 days a week. 

Responsibilities: 

• Own the product roadmap for your area; drive strategic planning and release planning with clear articulation of tradeoffs sequencing rationale and alignment to business goals  
• Independently synthesize customer feedback usage data and market signals into actionable product requirements and experience improvements along with partnering with the Marketing team to gain insights.   operating proactively without waiting for direction 
• Define own and report on product success metrics (KPIs/OKRs) such as engagement conversion retention and issue reduction; proactively use data to consult with the business teams on prioritization decisions rather than relying solely on stakeholder requests 
• Own a meaningful product area end-to-end managing the backlog driving story refinement prioritization and sprint planning with a clear focus on measurable outcomes 
• Translate company goals into a 612 month product roadmap; write user stories acceptance criteria and epics that link directly to business objectives user outcomes and technical feasibility 
• Drive cross-functional alignment across Engineering Design Data and Business stakeholders managing up and across without being prompted; represent the product area clearly in exec and stakeholder reviews 
• Collaborate with Engineering UX QA and DevOps to ensure timely and high-quality product delivery 
• Identify and escalate product risks blockers or gaps in experience or functionality 
• Ensure technical operational and legal/compliance considerations are factored into feature design and planning 
• Lead discovery efforts to gather and synthesize input from customers internal users and stakeholders (VOC & VOB) 
• Support customer journey mapping process documentation and impact analysis across systems 
• Represent Product in Agile ceremonies cross-functional meetings and stakeholder reviews 

Skills: 

• Demonstrated track record of independently translating business strategy user research and market signals into clear outcome-driven product requirements without requiring ongoing manager direction 
• Strong cross-functional influence skills able to align Engineering UX Data Marketing and business stakeholders around a shared product direction including navigating competing priorities and difficult tradeoffs 
• Ability to build and communicate a compelling product roadmap to senior stakeholders articulating prioritization rationale sequencing tradeoffs and strategic intent clearly and confidently 
• Ownership of the full discovery-to-delivery cycle: user research story writing acceptance criteria backlog management and post-launch iteration based on data 
• Strong analytical skills with ability to define and track KPIs for product performance 
• Deep proficiency in user experience principles experimentation (A/B and multivariate testing) and iterative delivery with the ability to design and interpret experiments independently to drive product decisions 
• Excellent communication and collaboration skills with a focus on customer impact and business value 
• Proficient in Agile tools such as JIRA Confluence and analytics platforms like Google Analytics or Mixpanel 
• Understanding of system integrations and technical constraints in digital environments 

Qualifications: 

• Bachelors degree in Business Information Marketing or a related field (or equivalent experience) 
• 3 years of experience in product management digital product development or related role 

Compensation: 

• The pay range for this position is $130000 - $150000 on a full-time schedule. 
• Along with base salary Trupanion employees may be eligible for monthly bonuses. 
• We want all employees to be invested in Trupanions success so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.  

Additional Information :

Benefits and Perks:

• Full medical dental and vision benefits at no cost to the employee
• Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
• Five-week sabbatical after five years of employment
• Open casual pet-friendly and fun office environment
• Free medical health insurance for your pet (1 dog or cat)
• Paid time off to volunteer at nonprofit organizations
• Seattle Office Amenities: Free on-site gym free dog walking services for office pets during business hours free parking and paid ORCA cards.

For more information about Trupanion visit more about how Trupanion has revolutionized our industry and the reimbursement model: is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds abilities perspectives and skills.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive other benefits and privileges of employment. Please contact us to request accommodations.

Remote Work :

No

Employment Type :

Full-time