Commis de Rang In-Room Dining FMX

Our Commis de Rang In Room Dining is a key member of the Food & Beverage team dedicated to delivering exceptional quality and personalized service directly to our guests rooms. This role supports the In Room Dining service by ensuring timely discreet and high-standard delivery and setup of meals in full compliance with HACCP guidelines and the Hotels standards of excellence creating a seamless and guest-centric experience.

Responsabilities:

• Ensure timely accurate and high-quality preparation delivery and presentation of in-room dining orders including trays trolleys linens china glassware and cutlery maintaining an elegant and discreet service style
• Set up in-room dining service (tables or trolleys) according to hotel standards ensuring cleanliness order and attention to detail
• Clear and retrieve trays and trolleys from guest rooms promptly and unobtrusively maintaining cleanliness and organization of service areas
• Check and refill condiment containers and minibar or IRD amenities when required in compliance with HACCP and hotel standards
• Support the service team by delivering beverages dishes and amenities efficiently while ensuring accuracy of orders
• Provide a warm and professional in-room welcome explaining the setup when appropriate and responding promptly to guest requests
• Anticipate guest needs and ensure all requests are fulfilled in a timely and courteous manner
• Maintain continuous communication and coordination with the kitchen and Chef de Rang to ensure all orders meet quality and presentation standards
• Ensure all In Room Dining equipment pantries and service areas are kept clean organized and fully stocked
• Contribute to a seamless and high-end guest experience by upholding the hotels service philosophy and standards at all times.

Qualifications :

• Previous experience in Food & Beverage service preferably in a luxury hotel or fine dining environment.
• Basic knowledge of In Room Dining or restaurant service standards and procedures.
• Good understanding of HACCP regulations and hygiene standards.
• Strong attention to detail and commitment to high-quality service.
• Excellent interpersonal and communication skills with a guest-oriented mindset.
• Ability to work in a fast-paced environment while maintaining composure and professionalism.
• Flexibility to work shifts including weekends evenings and public holidays.
• Team player with a proactive and positive attitude.
• Good command of Italian and English; additional languages are considered a plus.
• Well-groomed appearance and adherence to grooming standards.

Additional Information :

• A competitive salary package
• ALL - Heartist Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
• Learning & development: Opportunity to develop your talent and grow within your property and across the world! 

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. 

Remote Work :

No

Employment Type :

Full-time