Resort Activities Manager
Park City, IL - USA
Job Summary
At Westgate Park City Resort & Spa we create unforgettable mountain experiences for owners guests and Team Members year-round. The Resort Activities Manager is a key leader responsible for curating dynamic recreation programs signature events and seasonal activities that reflect the resorts alpine luxury familyfriendly spirit and worldclass service standards.
As the Resort Activities Manager you will bring the Westgate vacation experience to life by leading resortwide activities and special events. Through handson leadership and teamwork you will inspire an energetic team to create meaningful memorable moments for our guests yearround.
What you will do:
- Lead hire train coach and develop the team while maintaining appropriate staffing levels in a fast paced seasonal resort environment.
- Design implement and oversee creative recreation programs and themed special events that enhance guest experience.
- Plan and execute events and celebrations for owners guests and Team Members including holiday VIP and seasonal programming.
- Direct and enforce departmental policies and procedures to ensure safety quality and brand consistency.
- Develop detailed and comprehensive plans aligned with resort goals and guest satisfaction objectives.
- Communicate effectively with guests owners vendors and internal departments using tact and professionalism to resolve concerns and elevate service.
- Conduct daily standup meetings and lead monthly team meetings; attend additional staff meetings as needed.
- Prepare incident and accident reports and remain current on all emergency response and safety protocols.
- Create Team Member schedules and monitor attendance adjusting staffing as needed based on resort occupancy and seasonal demand.
- Coordinate with Westgate approved vendors to secure products entertainment and services for activities and special events.
- Maintain records for equipment repairs manage inventory and ensure all recreational equipment meets safety and operational standards.
- Collaborate with resort leadership and marketing teams to promote special events and important resort information.
- Monitor weather terrain and environmental conditions and proactively shut down or modify activities when safety concerns arise.
- Design order and distribute marketing materials for resort programming VIP events and Team Member activities.
- Serve as a host emcee or speaker at resort events and functions when called upon.
- Perform additional duties as assigned by leadership to support overall resort operations.
Qualifications :
- Three to five years of relevant experience working in an activities or recreation department.
- Bachelors degree from an accredited fouryear college or university or an equivalent combination of education and relevant experience.
- Demonstrates strong interpersonal and communication skills with the ability to comfortably engage with guests owners and Team Members in group settings and live event environments.
- Brings a high level of creativity and innovation to the design and delivery of recreation programs themed activities and special events.
- Comfortable serving as a visible leader and brand ambassador for resort activities including hosting facilitating or speaking at events as needed.
- Exhibits a guestfocused relationshipdriven approach creating welcoming and engaging experiences for diverse audiences.
- Proven ability to conceptualize adapt and execute programming based on seasonality guest preferences weather conditions and operational needs.
- Collaborative leadership style with the ability to motivate teams encourage participation and foster a positive energetic environment.
- Proven ability to lead motivate and manage a diverse team.
- Excellent organizational communication and interpersonal skills.
- Proficiency in Microsoft Office applications including tools used for scheduling communication and reporting.
- Ability to lift carry and move items weighing up to 50 pounds.
- Availability to work weekends holidays and flexible schedules as required by resort operations.
- Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law applicants who smoke or use tobacco products will not be considered for positions at Westgate.
- Required to pass a background check drug test and prove eligibility to work in the United States.
Additional Information :
Why Westgate
- Comprehensive Health Benefits Medical Dental and Vision Coverage
- Paid Time Off Vacation Sick and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay Access Your Earnings When You Need Them
- Family-Focused Benefits Pregnancy Parental Leave and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) Support When You Need It Most
- Life Disability Accident Critical Illness and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program Exclusive Discounts on Hotels Cruises Resorts Restaurants Entertainment and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship Up to $40000 for Team Members Dependents
- Career Growth and Advancement Opportunities
- Community Involvement Give Back and Make an Impact
Why Westgate
- Highly Discounted Epic Locals Ski Pass While Supplies Last
- FREE Ski Snowboard and Mountain Bike Equipment Rentals
- FREE Garage Parking
- $2.00 in Meals in Team Member Breakroom
- Comprehensive Health Benefits Medical Dental and Vision Coverage
- Paid Time Off Vacation Sick and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay Access Your Earnings When You Need Them
- Family-Focused Benefits Pregnancy Parental Leave and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) Support When You Need It Most
- Life Disability Accident Critical Illness and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program Exclusive Discounts on Hotels Cruises Resorts Restaurants Entertainment and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship Up to $40000 for Team Members Dependents
- Career Growth and Advancement Opportunities
- Community Involvement Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.
Remote Work :
No
Employment Type :
Full-time
About Company
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, ... View more