Director of Food Safety and Quality Assurance

ESSENTIAL FUNCTIONS:  

• Own FSQA program architecture: develop maintain and administrate SOPs SSOPs HACCP plans validation/verification records and document control in alignment with GFSI and regulatory expectations.
• Steward of risk management: maintain and execute HACCP/HARPC environmental monitoring allergen control foreign material prevention and traceability/recall readiness.
• Accountable for KPIs: yield impact from quality holds claim rates micro compliance (% pass) environmental positives rate sanitation effectiveness score audit closure cycle time and FSQA cost-to-serve.
• Tight change control: implement structured change management for new capital projects process equipment formulation labeling and sanitation chemicals with documented risk assessments and signoffs.
• Structured CAPA administration: ensure rootcause rigor (5-Why/Fishbone) action effectiveness checks and timely closure; maintain dashboards and executive reporting of trend analyses.
• Embed FSQA into daily operations: partner with Plant Management Production Maintenance and Sanitation to operationalize programsturn standards into routines (preop checks process control limits shiftbyshift verification).
• Operational coaching: influence behaviors on the floor through presence leadership and targeted training; uplift ownership of quality and sanitation at linelevel.
• Tiered accountability rhythms: lead weekly/monthly QA FMDS/KPI meetings (Tier 13) to review FSQA KPIs environmental findings customer complaints and process capability; drive rapid response and escalation.
• Process capability & loss prevention: collaborate with Ops to reduce variability improve yields and prevent defects (temperature control dwell times antimicrobial dosing packaging integrity).
• Team development: build a highperforming FSQA and sanitation organization; define roles succession and training paths.
• Culture of quality: foster a proactive datadriven gosee culture where operators own quality and sanitation outcomes.
• Training program ownership: ensure competencybased training for HACCP GMPs allergen control sanitation environmental monitoring and recall procedures.
• Develop and maintain the scientific documentation used to support the critical hazard decisions for HARPC risk assessment including extended runs and special production needs.
• Assist in development of special department projects for shelf life enhancement and work in conjunction with R&D team on other pipeline projects.
• Maintain active role on internal WOW teams and supporting other cross functional departments.

Qualifications :

KNOWLEDGE SKILLS & ABILITIES:

• Previous experience with Global GAP GFSI-BRC audits HACCP/HARPC a must.
• Ability to handle multiple complex projects and work under pressure in a high stress environment.
• Exceptional self-starter independent leader who can follow through on action items and strong ability to get things done.
• Strong oral and written communication skills with the ability to communicate clearly and effectively with personnel customers suppliers and other business contacts
• Collaboration with operations to provide strong customer service and ability to get things done through multiple organizational levels.
• Ability to proactively identify challenges and develop solutions through implementation of continuous improvement principles.
• High level of integrity and accountability with a positive can do mindset.
• Time management and prioritization skills ability to multi-task in a fast-paced environment prioritize projects and set goals.

EDUCATION:

B.S degree in Microbiology Food Science or related field a must advanced degree preferred. At least 10 years progressively responsible Food Safety/Quality Assurance experience in a large-scale food manufacturing company with a specific emphasis in food safety quality assurance and Sanitation. Prior experience with fluid food processing and RTE refrigerated products required.

WORKING CONDITIONS/ENVIRONMENT:
An employee in this position works in an environment in which safety environmental and health concerns may demand constant attention. Strict adherence to Corporate and/or Plant policies rules and regulations in these areas is required.

The position will involve project management as well as effective coordination and communication with the Senior Management Operations Research Associates and Marketing and Sales addition there will be interaction with Plant Production and Quality Control Departments. Travel to other plant sites and with Marketing & Sales to visit customers is necessary. (Establishing a working relationship with customers technical personnel is an important part of the job).

While performing the duties of this job the employee may subject to variant temperatures. The employee will be required to wear all appropriate safety equipment including but not limited to eye protection gloves protective shoes protective clothing and in the plant a hard hat. The employee occasionally will work near moving mechanical parts. The noise level in the work environment is moderate.

PHYSICAL ACTIVITIES:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand. The employee frequently is required to use hand to finger handle or feel objects tools or controls and climb or balance. The employee is occasionally required to walk; reach with hands and arms; stoop kneel crouch or crawl; and talk or hear.

The employee must regularly lift and/or move up to 10 pounds frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision peripheral vision depth perception and the ability to adjust focus.

Additional Information :

POMs Dedication to You:

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans and a 401k with match eligibility to secure your financial future and including: 
  • 24/7 online physician consultations 
  • virtual mental health resources 
  • life coaching 
  • engaging employee community groups 
  • cash rewards for healthy habits and fitness reimbursements 
  • library of on-demand fitness videos 
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units. 
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department offering extensive resources like People Manager and leadership training webinars and eLearning courses. 
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals overcome challenges and drive your career forward. 
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant positive change in the workplace. 
• Building a Healthy Society: To date our co-Founders Lynda and Stewart Resnick through their foundations and The Wonderful Company have invested more than $2.5 billion in education health and wellness community development and sustainability initiatives across Californias Central Valley Fiji and the 2025 Wonderful ranked as #1 in PEOPLEs 100 Companies That Care list and was named one of Fortune magazines 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts visit .
• Giving Back to the Community: Make a difference with Wonderful Giving allowing you to allocate company-provided funds to up to three charities of your choice and join Wonderful Neighbor to contribute to group service projects within our local communities. 

POM Wonderful is the largest grower and producer of fresh pomegranates and pomegranate juice in the United States as well as the worldwide leader in fresh California pomegranates and pomegranate-based products including our 100% pomegranate juices healthy juice blends and teas. With nearly two million pomegranate trees in Central California we grow handpick and juice our own pomegranates to ensure the highest quality. Sold throughout the world and in the vast majority of North American retailers our selection of products includes pomegranate-based juices and teas fresh fruit when in season and fresh arils.

POM Wonderful is part of The Wonderful Company a successful fast-growing privately held $6 billion company with 10000 employees worldwide. The Wonderful Companys connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility including more than $1 billion invested in environmental sustainability; $65 million in charitable giving education initiatives and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in Californias Central Valley. To view the current Corporate Social Responsibility report visit . 

Weve made Wonderful Pistachios Americas fastest-growing snack brand. Weve turned pomegranates and POM Wonderful into a worldwide phenomenon. Wonderful Halos is the No. 1 mandarin orange in America. FIJI Water is the No. 1 premium imported bottled water in America. JUSTIN Wine produces Californias top-selling high-end Cabernet Sauvignon. And Teleflora is the worlds leading floral delivery service. To learn more about The Wonderful Company its products and its core values visit or follow us on Facebook Twitter and Instagram. 

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance equity and inclusion. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability age protected veteran status or other protected categories.

All your information will be kept confidential according to EEO guidelines.

EEO is the law - click here for more information

Remote Work :

No

Employment Type :

Full-time