Customer Support Representatives – Telecom Products
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Monthly Salary:
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Job Summary
Porto Portugal On-Site French Monday to Saturday: 07:00 AM 07:00 PM (Rotational shifts) Start Date: ASAP Permanent Contract
ABOUT THE ROLE:
We are hiring Customer Support Representatives Telecom Products (French) to join our clients team in Porto. This is a great opportunity to work in a dynamic and international environment.
Note: Only local candidates (within 30 km of Porto). No relocation package offered.
RESPONSIBILITIES:
Provide high-quality customer support through multiple channels
Handle customer inquiries and resolve issues efficiently
Communicate with customers in French
Collaborate with team members to ensure customer satisfaction
Maintain accurate records of customer interactions
REQUIREMENTS:
Fluency in French (mandatory)
Strong communication and problem-solving skills
Customer-oriented with attention to detail
Availability for rotational shifts including Saturdays
Must live within 30 km of Porto
Legal requirements:
EU Citizenship OR Portuguese Residence Card
Valid NIF and NISS
WHAT WE OFFER:
Base salary x14 months
Guaranteed bonus for 3 months: 100 gross or more based on performance
Meal allowance: 9.60/day (net meal card)
Transport reimbursement up to 40/month
Welcome bonus: 150 gross paid in the 4th month
Permanent contract
International environment with career growth opportunities
