Product Owner CRM & Sales Tools

Are you passionate about creating business value through userfriendly digital tools and welldesigned sales processes As our new Product Owner for CRM & Sales Tools you will play a key role in shaping how Swegons sales teams workevery day across markets.

You will take responsibility for our core sales tools including Microsoft Dynamics 365 (CRM) and SBT Sales Swegons inhouse developed CPQ (ConfigurePriceQuote) solution. Your mission is to ensure these tools truly support our sales organization and become a natural valuecreating part of their workflow. You will also take a strategic longterm perspectiveensuring our CRM and CPQ solutions enable growth efficiency and commercial excellence across the organization.

About the Role

You will join a collaborative team that works closely with sales field service factories and IT. Together we support the commercial organization by continuously developing the digital tools and processes that help sales teams work efficiently meet customer needs and achieve growth.

In this role you will not only translate business needs into actionable development but also shape and own the longterm strategic roadmap for our CRM and CPQ platforms. Your understanding of their strategic value for sales effectiveness data-driven decision making and commercial performance will be essential to ensure we build solutions that support Swegons future ambitions.

The position is based in Gothenburg.

Your Responsibilities

You will be responsible for CRM and SBT Sales (CPQ) platforms ensuring they effectively support the needs of the global sales organization. This responsibility also includes owning developing and communicating the longterm strategic product roadmap for CRM and CPQ aligning it with business goals and the wider corporate strategy.

The role involves the responsibility to ensure that the tool becomes a natural part of daily sales work contributing to both efficiency and topline growth as well as to lead CRM implementations projects in various markets. You will actively participate and have ideas of how to improve the entire sales processes by supporting strategic initiatives such as enhancements to pricing models and commercial workflows. You also serve as the link between super users sales teams and IT development ensuring clarity and alignment around needs and solutions.

Furthermore you plan and coordinate training and onboarding for new markets teams and functionalities while identifying challenges related to new ways of working and helping solve them through communication support and structured changemanagement activities.

Your Profile

To succeed in this role we believe you are structured communicative solutionoriented and have a genuine interest in helping people succeed through improving tools processes and supporting users. You can balance longterm strategic thinking with handson execution and understand the commercial value that CRM and CPQ tools create when used effectively.

We believe the right person is more important than a specific educational background but we assume you have indepth experience in areas such as CRM CPQ digital process development or similar domains. You possess strong coordination and changemanagement skills along with solid projectmanagement capabilities to lead crossfunctional international initiatives. Consequently this means that you are fluent in English spoken and written and have good knowledge of the Microsoft ecosystem including tools such as Excel Teams SharePoint and Power BI.

It is a plus if you have/do:

It is considered an advantage if you have a track record of leading CRM adoption/implementations across multiple markets that created measurable value through efficiency improvements or increased revenue. Experience working closely with technical rolessuch as developers solution architects or CRM specialiststo translate business needs into highquality platform solutions is also beneficial.

At the end of your personal letter please include a short reflection (34 sentences) describing a situation where you improved a tool process or workflow in your previous role and explain what you learned from that specific experience.

We offer:

At Swegon we work towards creating the worlds best indoor climate that promotes peoples well-being - feel good inside. We have ambitious goals in our sustainability efforts aiming to offer the most energy-efficient products promote equality and become CO2 neutral while maintaining transparency in our operations. We provide exciting challenges in a global environment with competent colleagues and a culture defined by our values; Customer Empathy Trust and Commitment which permeates everything we do and forms the basis for the decisions we make and how we interact with each other. At Swegon we foster an open and flexible organizational culture with short decision-making processes plenty of development opportunities and we value your ability to balance work with your personal life. We place great importance on personal qualities welcome applicants from diverse backgrounds and strive for diversity and equality.

Contact Information:

Welcome to submit your application via We practice continuous selection and encourage you to submit your application as soon as possible. For more information about the position contact:

Rebecca Palm Ballesta

Group Sales & Service Director